Service Engineer - Switchgear

Overview

Provide after-sales service, commissioning and spares support for switchgear in Eastern India.

Key Responsibilities

• customer support
• revenue tracking
• complaint monitoring
• service management
• commissioning
• tendering

Tasks

-Communicate with the customer for complaint acknowledgement, support and resolution with CAPA -To track and generate the Service and spares revenue in ER. -Monitor and daily reporting of the status of customer complaints. -Managing the Service function in Eastern region and lead the service team of ER. -Providing commissioning and after sales service support to customer on site in ER -Communication with the customer for corrective and preventive actions. -Schedule and organize the manpower to ensure immediate technical support to customers of ER. -Tendering and quote for out of warranty refurbishments and spares -Monitor and resolve the customer complaints at site in ER.

Requirements

• electrical degree
• 3-5 yrs
• commissioning
• switchgear
• time management
• communication

What You Bring

-Bachelor’s Degree Engineering (Electrical) /DME with minimum 3~5 years’ experience in After sales- Commissioning, Services & Spares in similar industries. -Time Management. -Good communication skills -Technical knowledge for electrical switchgear and distribution network.

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Benefits

-Training to field staff- Lucy Employees and customers

About Lucy Electric

-Specializes in providing high-quality electrical distribution solutions. -Designs and manufactures equipment for medium voltage power distribution networks globally. -Recognized for expertise in automation, protection, and control technologies. -Serves energy, utilities, and industrial sectors with a diverse range of products. -Delivers reliable and innovative solutions designed to withstand the toughest environments. -Projects include advanced switchgear systems, network automation solutions, and tailored electrical products for large infrastructure projects. -Focuses on modernizing electricity grids and enhancing system reliability through smart grid solutions. -Operates globally, with key markets in the UK, Middle East, and Asia.

Sector Specialisms