IICRC Certified Water Damage Restoration Crew Lead

Puroclean

The Role

Overview

Lead crew for water damage restoration, oversee jobs, safety, and customer satisfaction.

Key Responsibilities

  • preventative maintenance
  • facility oversight
  • customer satisfaction
  • staff training
  • team communication

Tasks

-Preventative maintenance on vehicles, equipment and oversight of facility maintenance -Ensure clear communication with office staff, immediate supervisor and fellow technicians -Managing Customer Satisfaction and representing the brand -Coaching and training of production staff technicians -Learn and develop new professional skills in a fast-paced environment

Requirements

  • water damage
  • mica
  • safety
  • record keeping
  • leadership
  • multitasking

What You Bring

-Must have Water Damage Restoration Experience. -Strength with multitasking and handling deadlines, organizational and leadership skills -Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time -Awareness and respect for safety, using care are caution with teammates and customers -Aptitude with record keeping, recording information and communicating -Attention to details in organization, cleanliness and care for facility, assets and equipment -Willingness for continued learning and growth, ability to 'lead and coach' your teammates -Continued development of production skills and expertise -Understand or have experience with MICA software a bonus -At least one year of experience in the water/mold damage industry in a must

Benefits

-Health Care -Competitive salary -Health insurance -401K offered -Bonus based on performance -Competitive pay, benefits and flexible hours -Entry level pay rate will be based on experience and IICRC certifications -Paid time off -Free uniforms -Dental insurance -Bonus pay on a per job basis -Paid training and certifications available

The Company

About Puroclean

-A leading emergency restoration service provider across North America. -Specializes in the restoration of properties damaged by water, fire, mold, and other emergencies. -Operates a large network of independently owned franchises to deliver fast and reliable services. -Known for quick response times, often within an hour of a call to help mitigate damage and prevent further loss. -Focuses on customer satisfaction, offering a 24/7 emergency response and a transparent claims process. -Has a strong reputation for handling complex disaster restoration projects, from small homes to large commercial buildings. -Technicians are highly trained to deal with hazardous materials, ensuring safe and thorough cleaning. -Services extend beyond immediate repairs, offering long-term support to ensure properties are fully restored.

Sector Specialisms

Residential

Commercial

Industrial

Water Damage Restoration

Fire & Smoke Damage Restoration

Mold Remediation

Biohazard Cleanup

Reconstruction

Storm Response