Contract Manager

Overview

Manage cleaning & soft service contracts for Merseytravel stations, safety, quality & budget.

Key Responsibilities

• kpi management
• report submission
• budget forecasting
• time attendance
• performance reporting
• operations liaison

Tasks

-Ensure KPI scores remain above the contracted targets -Ensure that all reports and returns are submitted within the agreed timescales -Generation of an annual budget and monthly forecasts in conjunction with the Finance Team -Point of contact for all daily operational incidents and resourcing requirements -Conduct 1-2-1 meetings with direct line reports -Develop and deliver a training plan in conjunction with the Learning and Development Team -Works on ad-hoc projects and tasks when required to meet the demands of the business. -Ensure the company is represented at all client and stakeholder meetings. -Ensure compliance with the companies and client’s health and safety policies. -Completion of monthly performance reports for client review -Ensuring all Operatives hold the relevant qualifications for the roles they undertake -Ensure all hours are recorded on the company’s time and attendance system

Requirements

• industrial management
• budgeting
• driving licence
• health safety
• account management
• nebosh

What You Bring

-A record of managing an industrial workforce -Proven ability to produce and manage budgets, generate a forecast and implement cost saving measures -Full UK Driving Licence -Evidence of promoting a culture of health and safety compliance -A verifiable record of account management and proven ability to up sell services. -Degree educated -NEBOSH or IOSH qualification

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Sector Specialisms

Security Clearance

-provide original documents (passport, driving licence, utility bill, hmrc letter, bank statement, payslip, birth certificate, share code) for detailed screening and vetting.