Recreation Attendant

Associa

The Role

Overview

Monitor and enforce facility rules, assist residents, and maintain club areas.

Key Responsibilities

  • amenity booking
  • facility inspection
  • elevator management
  • visitor log
  • shift reporting
  • resident contact

Tasks

-Assist with amenity reservation requests. -Informs residents and guests of Rules & Regulations as needed. -Check trash area (outdoor and trash room), elevators, stair entryways, event lounge, bathroom, gym, spa, and pool/pool deck. -Check voicemail upon arrival for shift and following rounds. -First and third shifts of the day, change elevators and skyway doors per building schedule. -During pool season, lock up at closing time. After close, check the lock. -Sweep lobby area as needed (especially in the winter) and check for trash (including outside entryway). -Record calls and in person visitors with unit and purpose in the notebook provided. -Check lobby and other common areas for trash or misplaced packages.Check packages have unit numbers on them. -Walk each floor. Report/take photos of any damage, trash, mechanical malfunctions, burned out light bulbs, or water in halls, ceilings, carpet, or storage rooms. -Complete shift report each shift, reporting any damage, violations, loud noise, or needed repairs. -Responsible for regular contact with residents (in-person, phone, and email).

Requirements

  • communication
  • customer service
  • high school
  • bilingual
  • time management
  • proactive

What You Bring

-Professional communication skills (phone, interpersonal, written, verbal, etc.). -Self-motivated, proactive, detail oriented and a team player. -Interpretation and completion of verbal and/or written instructions at a proficient level. -Professional customer service skills. -High School Diploma or GED Required -Bilingual preferred (English/Spanish fluent) -Time management and time critical prioritization skills.

The Company

About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Marine

Transport

Utilities

Solar

Wind

Nuclear

Government