Leasing Consultant

Description

• Review and process all applications immediately upon receipt
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
• Respond to resident and prospective resident calls and emails promptly in the morning
• Create, store and maintain residential files, while ensuring strict confidentiality
• Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities
• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
• Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
• Ensure leasing office is clean, orderly, and professionally presentable at all times
• Accept and document service requests; follow up upon completion
• Collect revenues; including rents, deposits and fees
• Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies
• Follow Weidner Move In Experience with all approved applicants
• Complete tasks in a safe and efficient manner
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Tour prospective residents with energy and enthusiasm the Weidner way
• Accompany vendors to vacant and/or occupied units, as needed
• Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments
• Follow all company key logging and storing procedures
• Timely and respectful communication with applicants upon receiving results
• Ensure successful leasing by facilitating the application process at the end of the tour
• Maintain and follow up on traffic in queue
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Assist with lease renewals in a timely manner and promote resident retention
• Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately

Requirements

• Working knowledge of English; detail oriented, well organized
• Able to give professional directions clearly in person, over the phone, email, and text
• Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• Must have access to personal vehicle and/or reliable transportation, at all times
• Must agree to a criminal background check and sign an agreement for voluntary drug testing
• Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
• Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
• Regular and effective communication with Community Director
• Prior customer service experienced required
• Ability to work outside of normal scheduled hours as needed
• Work effectively and cooperatively in a team environment and/or independently
• Willing and able to be assigned to other Weidner properties as needed

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance