Customer Support Engineer

Overview

Manage client relationships and coordinate rotating‑machinery projects from order to delivery.

Key Responsibilities

• project coordination
• process improvement
• client management

Tasks

-Coordinate complex projects – liaise with technical, quality, and production teams to keep everything on track. -Drive continuous improvement – embrace lean principles and help us stay ahead in safety, quality, and efficiency. -Own client relationships – keep them informed, anticipate needs, and deliver exceptional service.

Requirements

• rotating machinery
• hnc
• commercial awareness
• communication
• organisational

What You Bring

-Strong technical knowledge of rotating machinery and systems. -Ideally, an HNC or equivalent in engineering. -Commercial awareness and experience in a similar role. -Excellent communication and organisational skills.

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Benefits

-Defined pension contributions. -33 days annual leave. -Access to Medicash, helping you cover everyday health costs like dental, optical, and physiotherapy, plus a range of wellbeing perks. -Confidential support via Employee Assistance Programmes. -Discounted personal car leasing for you, your family, and friends. -Continuous learning opportunities through Sulzer Learning Pathways. -A competitive basic salary -Long Service Awards celebrating your commitment. -Annual companywide bonus

About Sulzer

-Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation. -The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies. -Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities. -Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability. -The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide. -Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects. -From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.

Sector Specialisms