Community Manager

Description

• Market available units daily on Craigslist and other approved marketing sites
• Respond to all resident requests or complaints in a timely, efficient, and courteous manner.
• Perform necessary maintenance and ordinary repairs. Oversee general cleaning of the building and grounds.
• Provide status and suggested strategies to Regional Manager to ensure good communication and smooth property operations.
• Screen and qualify prospective residents.
• Pre-lease units and maintain a working waitlist of prospective residents.
• Market and lease available apartments using honed leasing skills, in full compliance with fair housing laws.
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor.
• Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships.
• Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day.
• Provide a high level of customer service and connect with residents.
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Collect and deposit rent, late fees, and deposits using Yardi software.
• Prepare vacant units for rental, including renovation oversight.
• Manage property expenditures in accordance with budget.

Requirements

IEC is looking for an energetic, skilled Community Manager to lead comprising approximately 140 unit apartment community in Mountain View, California. Community Managers are responsible for planning and directing the day‑to‑day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished. The Community Manager must have the ability to take direction, yet self-lead. They must be a team player, sales goal oriented, and be in alignment with company culture.

• Strong Microsoft Office and property management software skills, Yardi Voyager and RealPage experience preferred.
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the public.
• A minimum of two years of multi-family property management experience
• Valid driver’s license
• Must work well with others.
• A high school diploma or equivalent. College degree a plus
• Excellent problem solving, multi-tasking, and organizational skills.
• Working knowledge of property management, California, and local laws
• Ability to empathize with residents and staff, while still enforcing community rules and policies

Benefits

• 401(k) Plan, with 4% company match
• Company Paid Holidays
• Employee Discounts
• Employee Assistance Plan
• Paid Time Off
• Commuter Benefit
• Company paid Life Insurance and Long-Term Disability Insurance, specifically for the employee, with options to buy up.
• Flexible Spending/Health Savings Accounts
• Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up.

Training + Development

Interview process

Visa Sponsorship

Security clearance