Account Manager, Eastern Region

Overview

Manage and grow client accounts for lime products, leveraging technical expertise in Eastern Canada

Key Responsibilities

• sales forecast
• technical support
• pricing negotiation
• client relations
• market analysis
• reporting tools

Tasks

-Participate in preparing the sales budget and operational plans, and regularly provide accurate updates to sales forecasts. -Apply technical and chemical knowledge and skills to the lime industry to optimize business relationships while actively contributing to maintaining and developing client accounts. -Develop a key understanding of the overall lime market and its various challenges (supply chain, competition). -Support the credit department regarding overdue accounts and assist in their collection. -Negotiate pricing and contract terms with current and potential customers to achieve the company's profitability goals. -Maintain close relationships with clients at various organizational levels, including senior management, operations, technical services, and supply chain. -Proactively lead a strategic customer account planning process, developing mutual performance objectives. -Understand customers' diverse operations to provide technical support regarding the use and handling of our products. Work collaboratively with plant personnel to meet customer expectations for product quality. -Identify and develop growth opportunities by collaborating with customer service, marketing, operations, logistics, finance, and other Graymont functions to capitalize on these opportunities. -Adhere to established sales processes, including the use of various tools for producing reports and statistics required by the director.

Requirements

• bilingual
• ms office
• chemical knowledge
• 5+ years
• engineering degree
• problem solving

What You Bring

Graymont is seeking a highly motivated Account Manager to support its sustainable development initiatives. The ideal candidate will have strong experience in industrial and/or chemical product sales, coupled with the technical knowledge and skills to effectively manage existing business relationships and develop new opportunities. An interest in lime manufacturing and its various applications is also essential. Reporting to the Director of Sales and Distribution Eastern Region, this role requires a candidate who can work autonomously while collaborating effectively with all departments. -Communication: Bilingual proficiency in English and French is required. -Innovator: You approach situations with innovative ideas and unconventional thinking that drive progress and elevate the role. -Results-Oriented Professional: You work with a sense of urgency, are results-driven, and excel in an interdisciplinary and entrepreneurial environment. -Software Proficiency: Proficient in the MS Office Suite (Word, Excel, PowerPoint, Outlook). -Strong Technical and/or Chemical Knowledge: Demonstrates, with concrete examples, a deep understanding of chemical and technical concepts to solve complex challenges and provide innovative solutions in a constantly evolving environment. -Collaborative: You thrive in a multi-disciplinary team environment and believe that we can go further, faster by working together. -Professional Experience: A minimum of five (5) years of experience in sales. Experience in industrial markets and the mining sector is an asset. -Education: Bachelor's degree in engineering, technical studies (engineering, chemistry, etc.), or a similar discipline. Equivalent experience will be considered. -Beneficial Experience: Operational experience to understand customer pain points and the practical application of products. -Travel: Ability to travel within the Eastern Canada region (estimated 30% to 50%) and occasionally across North America. -Problem-Solving Strategist: You enjoy finding solutions to technical or other problems. You think outside the box and use your experience and intuition to determine if these solutions are feasible. -Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations. -Technical and/or Chemical Expert: Your expertise and knowledge of chemical and technical concepts allows you to anticipate and solve complex problems, and you are passionate about the concrete application of this knowledge to optimize industrial processes.

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About Graymont

-Operates across North America and Asia Pacific, partnering with Grupo Calidra in Latin America. -Supplies lime and limestone for applications like air purification, water filtration, and mine-site backfill. -Pioneers low-carbon calcium products, such as cement replacement blends, to meet evolving market demands. -Bedford Heritage Park project recognized internationally for blending mining with public space innovation. -Provides specialized solutions across quarries and engineered applications for various industries.

Sector Specialisms