Technical Support Engineer (Emiratised Role)

Overview

Provide technical support, engineering calculations and documentation for customers and field teams.

Key Responsibilities

• documentation
• certification
• technical support
• engineering docs
• submittals
• boq design

Tasks

-Updating datasheets, third-party test reports, and other critical documentation. -Developing technical expertise within Hilti Stores and Customer Service. -Handling certification renewals (ADCE, DEWA, ADCO) and vendor list updates. -Providing real-time technical support to customers via phone. -Managing and updating the engineering folder with approvals, specifications, and datasheets. -Preparing and maintaining Technical Submittals, warranties, consultant comments, and certifications. -Collaborating with Marketing and Project Management to produce high-quality technical documents. -Supporting field teams with Bill of Quantities and Anchor/Rebar designs.

Requirements

• autocad
• engineering degree
• 0-2 yrs
• uae national
• bilingual
• learning agility

What You Bring

-High learning agility, and willing to develop within the Engineering field -Ability to work in multicultural environment. -Dubai based or willing to relocate or commute from within the UAE. -Goal achievement and solution-oriented personality -UAE National with UAE Family Book (to comply with the UAE Emiratization law) -Efficient oral and written communicator, in English & Arabic (written and verbal) -AutoCAD basic know-how -Willingness to find solutions independent, but ready to follow directions in more complicated situations. -0-2 years of construction experience -Able to manage their time, able to work without tight deadlines as needed -Bachelor Degree in structural, civil or mechanical engineering

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About Hilti Emirates

-A global powerhouse rooted in Liechtenstein, now influencing UAE's construction landscape. -Played a key role in iconic projects like Burj Khalifa firestop solutions and Dubai Metro anchors. -Combines global R&D with local support, managing its own warehousing, repair center, and stores to optimize job-site operations. -Financial strategy includes direct sales, tool fleet management, and product-to-service offerings focused on long-term value. -Known for high-impact regional ventures, including Ferrari World and Guggenheim Abu Dhabi. -Demonstrates a unique ability to craft tools onsite, develop software support, and engineer solutions in real time, reflecting a commitment to innovation and adaptability.

Sector Specialisms