Program Support Officer

Overview

Support asset inspection program coordination, data, permits, and reporting.

Key Responsibilities

• work orders
• data management
• permit coordination
• inspection tracking
• compliance reporting
• system support

Tasks

Each role provides day-to-day coordination and system support across a range of program activities from preparing work orders and managing data in SAP, to coordinating permits and supporting access for field crews. You’ll work closely with Schedulers, Asset Inspectors, and other teams to ensure inspection work is planned, executed, and closed out accurately. We are currently seeking three Program Support Officers to join our Asset Inspection team. These roles are essential to ensuring our inspection program is delivered safely, efficiently, and in accordance with company policies and regulatory requirements. -Work closely with Schedulers, Asset Inspectors and other teams to share information and support day to day operations -Assist with reporting, data clean-up and administrative tasks that keep the program moving and compliant -Coordinate the preparation of work orders so field teams can access sites safely and efficiently -Monitor inspection progress and flag issues like inaccessible sites or delayed inspections to keep work on track -Contribute ideas and feedback to improve how we plan and manage inspections -Maintain accurate records and data to ensure our inspection program meets Energy Safe Victoria (ESV) compliance and reporting requirements -Identify and help resolve system or data issues to make sure information is complete and reliable -Support the smooth delivery of our Asset Inspection Program by helping plan, track and close out inspection activities across the network -Arrange and follow up permits, such as road/rail or environmental approvals to support inspection access

Requirements

• sap
• large data
• asset inspection
• business admin
• attention detail
• effective communication

What You Bring

This is a key support position within a fast-paced operational environment, requiring strong attention to detail, effective communication skills, and a practical understanding of field operations. To be successful in this role, you will ideally possess -Familiarity with SAP -Previous experience supporting technical or operational teams in a utility or regulated environment -Relevant experience or qualifications in business administration, asset management support or utilities (desirable) -Understanding of asset inspection processes, system workflows and compliance timeframes -Experience working with large data sets and system interfaces

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Benefits

We believe in an inclusive, welcoming workplace where everyone feels safe, valued and respected. From offering great benefits to creating real opportunities for growth, we’re committed to supporting you, your career and wellbeing. It’s why our people stick around, whether you live in the city or across regional and rural Victoria, we’re doing the work where it matters most right in your own community. As Victorians electrify everything from homes to transport, we’re focused on ensuring our networks are ready to meet that demand. Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more. If you believe you have what it takes but don’t meet every requirement—or if you’d like to discuss flexible working arrangements—we encourage you to get in touch.

About Citipower And Powercor

-Roots in Melbourne, serving as Victoria’s electricity backbone through a vast network of poles, wires, and substations. -Operates across urban and regional areas, reflecting Victorian energy consolidation under Victoria Power Networks. -Financed by Cheung Kong Group and Spark Infrastructure, blending public-private ownership for stability and investment. -Typical projects include grid maintenance, public lighting, community battery trials, and smart EV charging integration. -Specializes in robust distribution infrastructure, utility-scale energy delivery, and integrating renewables into modern networks.

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