Field Service Representative
Downer Group
Enabling communities to thrive
Provide on-site technical support, IBMS installation, training and liaison for Defence land projects
9 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Brisbane, QLD, Australia
Onsite
Company Size
31,000 across 300+ sites Employees
Service Specialisms
Construction
Planning
Sector Specialisms
Transport
Utilities
Industrial
Energy
Role
Description
ibms installation
system upgrades
engineering liaison
technical support
training delivery
compliance
- IBMS Installation & Upgrades: Install, commission, and upgrade IBMS hardware and software, including system integration testing and acceptance trials.
- Engineering Liaison & Product Improvement: Collaborate with engineering teams to report defects, suggest design enhancements, and support continuous improvement.
- On-Site Technical Support: Provide equipment diagnostics, fault resolution, and network troubleshooting across Defence sites and training areas.
- Training Delivery & Exercise Support: Travel to user locations to deliver hands-on training and operational support during Defence exercises.
- Compliance & Standards Adherence: Ensure all activities meet CASG and Defence safety, security, probity, and technical standards.
Requirements
adf c4i
tcn
rhel
cisco
ecn661
diagnostics
- ADF C4I & Tactical Network Expertise: Strong understanding of ADF C4I systems, TCN equipment, and experience with IBTN, MPE, and tactical C2 applications.
- Technical Certifications & Trade Qualifications: Relevant tertiary or industry certifications, including RHEL, Cisco, and Army trade qualifications (ECN661/662/665 or equivalent).
- Network Diagnostics & Configuration: Proven ability to diagnose and resolve network, signal, and interface issues across virtual and physical environments.
- Field Readiness & Autonomy: Willingness to travel frequently, work in variable environments, and operate independently to meet project goals.
- Communication & Team Collaboration: Strong interpersonal and problem-solving skills for stakeholder liaison, training delivery, and multi-disciplinary teamwork.
Benefits
- Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through Perks@Downer.
- Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.
- Veteran support: Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- must hold and maintain a minimum negative vetting 1 (nv1) security clearance
- compliance with international traffic in arms regulations (itar) may be required
Company
Overview
AUD 12.6B Revenue
2023 Fiscal Year
The company generated significant revenue through its diverse service offerings in various industries.
AUD 280M Net Profit
2023 Financial Performance
Reflecting strong profitability across its operations in Australia and New Zealand.
AUD 7.4B Total Assets
2023 Asset Value
The company holds substantial assets supporting its infrastructure and service capabilities.
- Founded in 1933 by Arnold Fielder Downer, the company is headquartered in Sydney.
- It offers a wide range of services, including engineering, construction, infrastructure management, and resource-based services.
- Downer Group's comprehensive service offerings and extensive industry experience position it as a leader in delivering essential infrastructure and services across Australia and New Zealand.
Culture + Values
- Safety is our first priority. Zero Harm to our people, communities and environment is embedded in our culture. We will leave a positive legacy for future generations.
- We build trust by delivering on our promises with excellence while focusing on sustainability, value for money and efficiency.
- We collaborate to build and sustain enduring relationships with our customers, our people and our communities, based on trust and integrity.
- We remain at the forefront of our industry by employing the best people and having the courage to challenge the status quo.
Environment + Sustainability
Net Zero by 2050
Emissions Target
Aiming to achieve net-zero emissions across all scopes, demonstrating a comprehensive commitment to sustainability.
50%.cut
Emissions Reduction Goals
Aiming to significantly reduce emissions across operational and supply chain activities by 2032.
Inclusion & Diversity
50% Women
Board Representation
Women constitute 50% of the board, demonstrating significant gender parity at the executive level.
30% Workforce
Female Employees
30% of the total workforce are women, indicating progress towards gender balance in the company.
1.33% Pride
LGBTQIA+ Employees
1.33% of employees identify as part of the LGBTQIA+ community, reflecting the company's commitment to inclusivity.
- Women make up 18% of managerial employees and 20% of executives.
- Gender diversity targets updated in FY23: 40% women in workforce, 25% in management, and 28% in executive positions by 2026.
- 70% of employees are in Australia, 30% in New Zealand, and less than 1% international.
- 23% of employees are under 30, 45% between 30 and 50, and 32% over 50.
Articles
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