Service Maintenance Manager

Overview

Oversees maintenance operations, team, vendors, and property upkeep for historic multifamily homes.

Key Responsibilities

• inspection prep
• capital projects
• vendor management
• preventive maintenance
• team training
• inventory management

Tasks

-Manage preparation and make repairs for REAC/HQS inspections and audits. -Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations. -Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services. -Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community -Frequently moves equipment weighing up to 50 pounds across sites. -Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards -Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE. -Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address. -Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs.

Requirements

• trade certifications
• yardi
• microsoft office
• customer service
• leadership
• 5+ years

What You Bring

-Must be able to remain in a stationary position 50 percent of the time. -One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required. -Constantly works in outdoor weather conditions. -Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills. -Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required -“Excellent Customer Service” skills required -Leadership skills and understanding of effective management of personal development and career paths for all employees desired -Must be able to ascend/descend a ladder -Knowledge of Federal Fair Housing Laws & Guidelines a plus -Willingness to get any required certification(s) within 6 months of hiring to meet any specific site/area needs. -Excellent verbal and written communication skills required -Commutable radius to property -Bilingual “a plus” -Available for weekend work, on-call rotation and emergency service call duties. -5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience -Knowledge of all hand and power tools, cleaning supplies, and protective equipment. -High School diploma or equivalent required.

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Benefits

-Hospital & Critical Illness Insurance -Medical, dental, and vision insurance -Tax-advantage accounts: commuter/parking, medical & dependent care FSA -12 Paid Holidays & tenure-based PTO accruals -Pay Range: $32-35/hour -Confidential, 24/7 Employee Assistance Program -403(b) retirement plan with company match -Company paid Life & Disability Insurance -Employer contributions to Health Savings Accounts

About The Community Builders, Inc.

-Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments. -Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing. -Collaborates with local governments and partners to address housing and social needs through community redevelopment. -Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change. -Committed to fostering strong, healthy, and economically resilient neighborhoods.

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