Assistant Community Manager

Overview

Support daily property ops, resident relations, collections, leasing, and step in for manager.

Key Responsibilities

• customer service
• lease processing
• reporting
• compliance
• collections
• resident retention

Tasks

-Build strong resident relationships and provide outstanding customer service. -Step in to lead when the Community Manager is out. -Process lease paperwork, reporting, and compliance tasks. -Assist the Community Manager with daily property operations. -Support leasing efforts, renewals, and resident retention programs. -Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.

Requirements

• resident relations
• collections
• yardi
• 1-2 years
• communication
• problem-solving

What You Bring

-Strong background in resident relations and collections management. -Familiarity with property management software (Yardi). -1–2 years of property management or leasing experience preferred. -Excellent communication, organization, and problem-solving skills.

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Benefits

-Paid Parental Leave -Employee Assistance Program -Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance -Bereavement Leave -Vision Insurance (99% of employee premium paid by Lion) -We value strong resident relationships and give you the tools to succeed in customer service and collections. -Volunteering Program including VTO -We believe in promoting from within, offering a clear path to Community Manager and beyond. -Work alongside a supportive, fun-loving team -Paid Time Off Policies: -401(k) Retirement Savings Plan (6% Company Match) -Sick Leave -Medical Insurance (77% of employee/dependent premium paid by Lion) -Rewards Program -Dental Insurance (99% of employee premium paid by Lion) -Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)

About Lion Real Estate Group

-Founded in 2007 by Jeff Weller and Mory Barak, the firm began with a vision to revitalize mid‑tier multifamily and creative office properties. -Headquartered in Dallas with offices in Los Angeles and Nashville, it has realized over $2.5 billion in transactions and manages ~$1.36 billion in assets. -Specializing in value‑add acquisitions, it targets Class B/C multifamily communities across Sun Belt and Southeast markets. -Recent acquisitions include sizeable apartment communities in Arlington, Dallas‑Fort‑Worth, and Charlotte, reflecting an expanding regional reach. -The firm operates a vertically integrated model, leveraging in‑house property management, construction, and fixed‑rate financing to drive returns. -A standout move was relocating its headquarters from Los Angeles to Dallas in January 2021 to better align with its market strategy.

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