Tenancy Manager- Watford

Overview

Manage residential property portfolio, supporting tenants and landlords throughout tenancy.

Key Responsibilities

• tenant support
• landlord support
• portfolio management
• maintenance coordination
• legal queries
• financial queries

Tasks

Whether you have some experience or are just starting out, we’ll give you the tools, training, and support to succeed. You’ll manage a portfolio of residential properties, acting as the key point of contact for tenants and landlords, and learning how to handle everything from maintenance coordination to legal and financial queries. -Supporting tenants and landlords throughout the tenancy journey -Developing your knowledge of property legislation and best practice -Working closely with our local offices and specialist teams

Requirements

• detail oriented
• organisational
• problem solving
• customer service
• ambition
• training

What You Bring

No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel. -Learning to manage property issues with confidence and professionalism -Excellent attention to detail -Strong organisational skills -Ability to problem solve

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Benefits

As London’s number 1 estate agency brand,* our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs. -Hybrid working: Flexibility to work from home once you’re fully trained -Volunteering: One paid day per year to support a cause you care about -Training & Development: Full onboarding and support to gain your ARLA qualification -Team Events: Christmas Party, Summer Sports Day, and regular socials -Salary: £26,000 - £30,000 per annum, depending on experience -Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events -Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership -Pension Scheme: Contributory pension to support your future -Career Progression: Regular reviews and opportunities to grow within the business -Family Support: Enhanced parental leave and family-friendly policies

About Foxtons

-Grown into one of the UK's most recognized estate agencies specializing in residential and commercial property sales, lettings, and property management. -Known for its high-tech approach to real estate with a focus on customer service and innovation. -Boasts an extensive network of offices throughout London and surrounding areas. -Offers a range of services including property valuations, mortgage advice, and property management. -Has grown from a single office to become a leading name in the UK property market. -Emphasizes transparency and efficiency in property transactions, often setting industry trends. -Has a distinctive and modern brand, recognized by its bold advertising and tech-driven solutions.

Sector Specialisms