Sr. Key Accounts Engineer - MENA | alfanar Electric

Overview

Manage key utility client accounts, drive sales, and provide technical support in MENA.

Key Responsibilities

• market insights
• client relations
• technical consultation
• quality control
• project delivery
• reporting

Tasks

Build and nurture relationships with key clients, understanding their needs for satisfaction, retention, and business growth. Act as the primary contact, identifying opportunities, addressing concerns, and collaborating on strategic initiatives to maximize mutual value. -Utilize resources effectively to achieve objectives within efficient cost and time. -Share actionable market insights with R&D, product management, and leadership teams to influence strategic decisions. -Build and maintain strong relationships with decision-makers, procurement, and technical teams to secure repeat business. -Collaborate with design, engineering, and execution teams to ensure specifications and delivery meet utility requirements. -Serve as the primary contact for utility companies, ensuring customer satisfaction and long-term account retention. -Expand market reach by promoting electrical distribution systems, switchgear, automation solutions, and industrial equipment for utility applications. -Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. -Perform the planned activities to meet the operational and development targets as per delivery schedules. -Monitor trends, regulations, and competitor activities in the utility sector to identify growth opportunities and reduce risks. -Provide technical consultation and product presentations to utility clients, ensuring compliance with regulatory and regional standards such as SEC, DEWA, and ADDC. -Participate in technical evaluations, site visits, and commissioning support activities. -Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services. -Solve any related problems arise and escalate any complex operational issues. -Provide a periodic report formatted by detailing the deviation and execution of planned tasks. -Support tenders, proposals, and bid strategies to ensure technical and commercial competitiveness in the utility market. -Provide leadership with structured reports on KPIs, forecasts, and utility project pipelines. -Support marketing initiatives through participation in exhibitions, conferences, and utility-focused events. -Develop and implement account strategies tailored to utility sector needs, aligned with company objectives. -Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. -Identify and qualify opportunities in transmission, distribution, and generation sectors within the MENA region. -Coordinate with logistics, supply chain, and operations teams to ensure smooth contract execution for utility projects. -Comply to related policy and procedures and work instructions.

Requirements

• soft skills
• technical skills
• market intelligence
• competitor analysis

What You Bring

Market Intelligence and Competitor Analysis -Ability to obtain updated soft and technical skills related to the job.

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About Alfanar

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