IT Specialist II

Overview

Support LAN computers, hardware, software, networking, and VOIP for multi-location users.

Key Responsibilities

• network troubleshoot
• voip admin
• software upgrade
• hardware install
• ticket response
• asset inventory

Tasks

-Implement computer / user controls to secure and promote the proper functionality of user community networked computers -Troubleshoot and resolve computer and network problems; escalate and ask for assistance to resolve problems in a timely manner -Administer, deploy and support VOIP telephony equipment -Perform software reloads and upgrades for computer systems and communications equipment -Responsible for monitoring and maintaining computer operations area -Install new and / or update computer workstations, printers and peripherals, and client software for local and remote users -Maintain effective working relationships with those contacted in the course of work; exercise time-management, documentation, organizational and communications skills -Organize, prioritize, and coordinate daily workload activities -Maintains IT supplies and IT assets inventory and coordinates the disposal of all unwanted IT equipment -Respond to assigned IT Tickets in a timely manner -Interfaces with vendor technical support staff to deploy and resolve hardware, software, and networking issues

Requirements

• hardware
• networking
• associate degree
• microsoft office
• windows server
• 4-5 years

What You Bring

-Well rounded computer hardware and networking skills -Associates degree, or equivalent work experience -Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently -Diagnose computer, network and communications problems -Communicate clearly and concisely, both orally and in writing (English & National Language) -Display positive and constructive attitude -Able to articulate issues, build consensus around recommendations, and define next steps -Ability to lift to 50 Lbs. -Team oriented, self-starter able to work independently and customer focused -Display business and organizational maturity -An intermediate understanding of cloud-based environments and computing -A mature yet flexible personality suitable to interfacing successfully with all levels of personnel -Strong verbal, written, analytical and communication skills (English & National Language); outstanding listening skills -Experience with Microsoft Office Suite, Win7, 10 & 11 operating systems, Windows Server 2013 - 2019 -Highly organized and detail oriented -Minimum of 4-5 years of experience in IT operations support capacity

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About Nikkiso Clean Energy & Industrial Gases

-Engineers and builds pumps, liquefiers, and vaporizers worldwide. -Cryogenic backbone behind hydrogen refueling stations, LNG plants, and industrial-gas systems across continents. -Headquartered in Temecula, California, with facilities in Houston, Germany, Qatar, and Southeast Asia. -Operates five specialized units: pumps, process systems, heat exchangers, services, and integrated solutions, delivering turnkey cryogenic infrastructure. -Remains molecule-agnostic—delivering equipment without selling the gas itself—across sectors from marine fuel to waste-heat recovery. -Recent feats include doubling its European manufacturing footprint and launching the world’s first liquid-hydrogen bunkering facility.

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