Facilities Manager

Overview

Manage GMP‑compliant facilities and service delivery for lab/office sites.

Key Responsibilities

• vendor management
• ifm operations
• budget management
• corrective action
• client reporting
• compliance management

Tasks

-Supervise vendor performance -Manage the Integrated Facilities Management (IFM) including GMP operations on site for our client in the pharmaceutical industry -Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process. -Recognize success of the team and the individual using appropriate recognition and rewards. -Supervise vendor performance. Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS, GxP, SLA, KPI, Satisfaction Surveys and Scope of Work (SOP) requirements. -Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits -Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client. -Maintain interface with key client stakeholders, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact tenant relations issues. -Implement best practice from within and outside of JLL -Ensure compliance with portfolio wide initiatives and required local laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner. -Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL’s services -Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience, outcomes and/or operational savings. -Responsible for overall team management, staff development and planning. Execute staff succession and growth plans. -Deliver against the set KPI’s around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area’s -Manage quality compliance (regulatory, client and JLL) for all relevant in-scope systems and processes in JLL scope of works. Liaises with the EHS and Quality teams -Establish a “Safety First” culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviors.

Requirements

• 8+ years
• gmp
• engineering
• quality management
• client relations
• manufacturing

What You Bring

-Experience with the specific client (as supplier or former employee) and/or JLL -8+ years of relevant working experience in a GMP facility or similarly regulated industry -Degree in Engineering, or a related field, inclusive of excellent working knowledge of buildings services installations -Strong communicator, both verbally & written, in English and local language -Knowledge of Quality Management processes in regulated environments -Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L -Strong interpersonal skills and problem-solving ability -Hands-on if required; reputation for delivering results -A strategic thinker with capability and experience to work with a wide range of stakeholders -A manufacturing mindset and experience in the manufacturing domain

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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