Office Manager

Overview

Manage office operations, admin, finance and support field engineers for a busy drainage firm.

Key Responsibilities

• procurement
• scheduling
• compliance
• admin systems
• project monitoring
• quotation processing

Tasks

-Maintain company records, policies, and documentation to comply with ISO or industry standards -Manage supplier accounts and assist with procurement of materials -Assisting with organising vehicle repairs and maintenance -Planning and scheduling works to be completed -Coordinate internal communications, ensuring information flows effectively between office and site teams -Monitor project progress and ensure adherence to deadlines -Provide support to team members -Liaising with Engineers -Support with purchase orders, invoices, and expense reconciliation -Assist with maintaining compliance documentation for audits -Day-to-day management of the office -Collaborate with cross-functional teams to develop project plans and timelines -Implement and maintain administrative systems to support site operations and project delivery -Role involves some on-call work (managing the phone some weekdays between 5 and 7pm and some weekends) -Processing quotations

Requirements

• sssts
• smsts
• communication
• problem solving
• office management
• multi-tasking

What You Bring

-Excellent communication and interpersonal skills -Skilled at working within a fast-paced operational environment -Multi-tasking ability -Willingness to complete SSSTS course, and possibly SMSTS -Strong problem-solving skills -Confident and positive character, able to motivate a team -Proven office management experience within a technical/similar environment -Ability to write detailed reports and documentation -Able to build lasting working relationships across the board - within the Franchise and wider business

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Benefits

-Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more -Ongoing Health & Safety and new skills training -20 days holiday, plus bank holidays -28 Days paid holidays -Personal development -Company Pension

About Metro Rod

-Founded with a vision to provide reliable and effective drainage solutions across the UK. -Specializes in both emergency drainage services and proactive maintenance for residential, commercial, and industrial clients. -Known for delivering fast response times, often within hours, ensuring minimal disruption to customers. -Offer a wide range of services, from blocked drains to full system installations, inspections, and repairs. -Services are available nationwide, backed by a fleet of fully equipped vehicles and expert technicians. -Expert in managing large-scale infrastructure projects, offering tailored drainage solutions for utilities and transport sectors. -Committed to continuous improvement, using state-of-the-art technology like CCTV inspections and high-pressure water jetting. -Regularly called upon to tackle challenging drainage problems in both urban and remote locations, showcasing adaptability.

Sector Specialisms