DTH Full-time Technician - Framingham, MA

Overview

Install, service, and troubleshoot smart home technology for residential customers.

Key Responsibilities

• smart installation
• troubleshooting
• maintenance
• inventory management
• customer training
• lead generation

Tasks

-Leverage service and installation appointments into leads and revenue. -Explain and provide detailed system capabilities and operational instructions to various customers. -Become an expert on smart home technology by training on industry-leading products. -Conduct routine maintenance and inventory of company products and equipment. -Bend, kneel, crouch, and stand for long periods. -Create solutions to protect and simplify customers’ lives. -Control your own income by providing opportunities for customers to purchase additional products and services. -Install, service, and troubleshoot cutting-edge smart home technology in customer homes. -Climb ladders up to 14’. -Manage inventory and assets with a business owner mentality.

Requirements

• customer service
• driver's license
• sales experience
• team player
• local
• 45lb lift

What You Bring

-Exceptional customer service skills. -Candidates must live within a 20-mile radius of the city -Willingness to submit to a criminal background check. -Current valid driver’s license and reliable transportation -Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws. -Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required) -Someone who thrives in a team environment and can also be trusted to work independently. -Work in attics and other limited-space areas. -Lift and carry up to 45 lbs.

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Benefits

-Earn piece rate pay and enjoy an unlimited commission plan.

About Nrg Energy

-Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage. -Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint. -Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration. -Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments. -Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.

Sector Specialisms

Security Clearance

-pre-employment criminal background check required -motor vehicle record check required -drug screening required