Credit Manager

Overview

Oversee credit insurance, manage risk, limits, claims, and stakeholder relationships.

Key Responsibilities

• contract review
• insurer management
• bad debt
• data reporting
• credit limits
• claims oversight

Tasks

-Act as a key point of contact for anything relating to Credit Insurance. -Contract Review - Support contract negotiations advise on credit insurance requirements and risk to ensure we are onboarding the right business. -Day-to-day operational relationship management of the credit insurer and broker. -Further improve bad debt performance. -Key stakeholder management - Work cross-functionally with finance, B2B Debt, Sales, CX, Legal & Compliance to align credit insurance coverage with operational and contractual risk exposure. -Improve overarching business cash flow performance. -Supporting all risk-based decision making that goes through the insurer BAU / escalated. -Regular performance tracking of the policy. -Managing customers creditworthiness of counterparties managing credit limits, monitoring payments in accordance with policy guidelines. -Data & Reporting - Manage & monitor credit exposure across B2B and report regularly on coverage, claims, and risk exposure to senior leadership team. -Continuously tracking outstanding debts and customer payment behaviours to detect early warning signs of financial difficulty. -Claims & Recovery Oversight - Handling claims with the Insurer when a customer fails.

Requirements

• credit management
• risk analysis
• credit insurance
• energy
• trade finance
• analytical

What You Bring

-Preferable certification in credit management, risk, or insurance qualification. -Proactive approach to decision making and working under pressure and adhere to timescales. -Reporting methods and processes -Extensive experience in credit management or trade credit risk, ideally within the energy or commodity industries. -You will have a high level of detail, demonstrating persistence to work through complex problems independently. -Identify trends and work with B2B business to establish root cause and improve business strategies. business acumen to align credit policies with company goals. -Familiarity with credit insurance markets and broker relationships. -Strong understanding of financial data preferably within the energy sector. -Knowledge of Credit Insurance principles -Experience with structured trade credit programs or project finance insurance. -Strong communication and negotiation skills, with the ability to influence internally and externally. -Strategic leadership and influence providing clear confident communication to manage both Internal & external relationships -Strong analytical skills with the ability to assess financial risk -Solid understanding of trade finance instruments and receivables risk.

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Benefits

-25 days holiday (plus bank holidays) with ability to buy/sell days -Car pooling and onsite parking -Cycle to work scheme -Healthcare plan -Future development on ways of working to the insurer to optimise ROI. -Life assurance and generous pension contribution -Volunteering day -Discounts across shops, gyms, days out and events

About Ecotricity

-The company specializes in generating electricity from renewable sources like wind and solar power. -Ecotricity also innovates in green gas, offering carbon-neutral solutions for both residential and commercial customers. -In addition to energy production, the company has expanded into building and managing infrastructure for a sustainable future. -With a strong commitment to renewable energy, Ecotricity has established itself as a leader in the UK’s energy sector. -Notable projects include expanding its solar farms to meet growing demand. -Ecotricity has received attention for its transparent approach to energy pricing and eco-conscious customer initiatives.

Sector Specialisms