CARES Eligibility Specialist

Overview

Process LIHEAP applications and determine eligibility to assist low‑income residents.

Requirements

• microsoft office
• high school
• customer service
• communication
• fast‑paced
• confidentiality

What You Bring

-You excel in a fast-paced environment and can maintain a high level of concentration. -You have excellent communication skills and can work effectively with diverse participants, especially in high-stress situations. -You are adept at learning and consistently applying detailed rules and processes. -You possess strong computer skills, including proficiency in Microsoft Office and familiarity with scanning and managing various file types. -You can meet quality standards and production goals with minimal oversight. -You are committed to maintaining client confidentiality and have reliable transportation. -You have a high school diploma or GED and 1-2 years of customer service experience.

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About John Boner Neighborhood Centers

-Founded to serve and empower the Indianapolis community, John Boner Neighborhood Centers offers resources for growth and opportunity. -Focused on enhancing quality of life through comprehensive support in education, housing, and economic mobility. -Partners with local organizations to address neighborhood needs, bringing essential services to individuals and families. -Typical projects include after-school programs, job training, housing assistance, and neighborhood revitalization efforts. -Specializing in community development, education services, and economic empowerment, they serve as a local hub for change. -Notable for being a central figure in transforming local neighborhoods into thriving, supportive environments.

Sector Specialisms

Security Clearance

-employment is contingent upon successful completion of a background check.