Front Desk Associate (Part-Time) - Aloft on Cortez Hill

Overview

Part-time front desk associate greeting guests, handling concierge duties, and managing lobby.

Key Responsibilities

• concierge service
• front desk
• access control
• phone handling
• activity reporting
• parcel management

Tasks

-Provide concierge services -Address resident and guest concerns and questions -Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner. -Monitor lobby activity and maintain access control -Maintain the appearance of the Front Desk area, Lobby, and main elevators -Answer and direct incoming phone calls -Complete Daily Activity Report -Receive and distribute resident parcels

Requirements

• judgement
• customer service
• hospitality
• training
• governing docs
• background check

What You Bring

-Strong judgement and solutions oriented -At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is highly desired. -On-going hospitality and property management training. -Demonstrate strong understanding of the association's governing documents -Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening. -Polished and professional appearance and demeanor

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Benefits

-Opportunities for career growth and advancement. -Comprehensive benefits package for qualifying employees. -Values driven company culture that encourages team work and excellence.

About Action Property Management

-Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises. -Delivers services like financial accounting, maintenance coordination, board and resident portal administration. -Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access. -Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations. -Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care. -Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews. -Noted for seamless transitions during acquisitions and relocations.

Sector Specialisms

Security Clearance

-pre-employment background check and drug screening required.