
Technical Services Manager
Mitie
The Role
Overview
Manage facility operations, small work projects, and contractor performance to meet client KPIs.
Key Responsibilities
- facilities management
- ppm
- financial audits
- stakeholder management
- cost control
- health & safety
Tasks
-Use proven experiences and knowledge of Facilities Management to manage and maintain the site, with inclusions of Small Work Projects, PPMs and Reactive/Remedial Works. -Carrying out audit processes for operational finances, reporting and management information. -You will be pivotal in engaging and managing key stakeholder relationships including managing multi-disciplinary teams. -Manage, maintain and control costs to ensure there is an achievement of financial targets. -Utilising your relevant certifications or qualifications, you will be able to provide relevant insights and be aware of CDM, Health & Safety and other regulations.
Requirements
- facilities management
- mechanical
- electrical
- communication
- people management
- facilities manager
What You Bring
Our client is looking for an experienced Facilities Manager with a background in FM management and small works projects to take on the responsibility of all additional works on behalf of our client. Utilising your technical knowledge, you will provide strong recommendations to resolve any issues and ensure that the delivery back to the client is consistently professional and updated. -Relevant qualifications within a skill and Building, Facilities or Site certifications. -Building, Facilities or Site Management experience. -Expert level experience within a Mechanical, Technical or Electrical background. -Excellent communication skills both written and verbal for client management. -Demonstrate people management skills as you will have to manage both contractors and sub-contractors, ensuring high levels of delivery within a CPI's, KPI's, PI's environment.
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The Company
About Mitie
-Headquartered in The Shard in London, delivering large-scale projects across infrastructure, property, energy, and healthcare sectors. -Projects include full facilities management for airports, hospitals, government estates, and prisons (e.g., solar-powered prison solutions). -Offers expertise in security, cleaning, engineering services, energy consultancy, and technical facilities management. -Acquired major businesses such as Interserve FM (2020) and compliance specialist Marlowe (2025) to expand capabilities. -Known for tech-driven approaches like remote monitoring, robotic cleaning, and drone security, pivoting towards 'facilities transformation'. -Focused on high-margin, compliance-led services to drive future growth.
Sector Specialisms
Critical environments
Financial & professional services
Life sciences
Manufacturing
Media, telecoms & tech
Retail & shopping centres
Transport
Utilities
Business & industry
Government & citizens
