Account Manager - Plumbing

Overview

Manage customer accounts, sell services, oversee HVAC/plumbing projects, ensure satisfaction.

Key Responsibilities

• project delivery
• proposal generation
• account management
• technical estimating
• service agreements
• repair estimating

Tasks

-Works with the operations team to ensure project is delivered as proposed. -Surveys and generates proposals for Planned Maintenance Agreements and Projects leveraging technical experts for estimating and identifying the best customer solution. -Manages all assigned accounts to achieve sales plan volume and profitability goals. -Responsible for identifying, qualifying, managing, and executing solutions / special projects for specified customers. -Overall responsible for account management, and customer satisfaction for specified customers. -Continuous customer engagement of assigned accounts to include problem solving, proposal generation, qualifying and selling quoted repair or project solutions, selling additional lines of service, and identifying additional work opportunities to maximize value to customer base. -Provides technical and estimating support as needed for sales team within assigned region. -Responsible for selling, managing, and the renewal of preventative maintenance and other service agreement offerings for specified customers. -Identifies opportunities for future service work / projects. Responsible for networking internally and externally to pursue opportunities. -Responsible for developing the appropriate repair approach, estimating repairs / services, and presenting proposals to specified service agreement customers. -Ensures customer expectations are consistently met or exceeded. Service Account Managers support the invoice approval process for assigned accounts and House accounts as identified.

Requirements

• hvac
• plumbing
• project management
• excel
• construction degree
• 6+ years

What You Bring

-Time management and organizational skills. -Project management, service management, and sales within commercial and industrial environments in the mechanical construction industry. -Physical demands include walking on uneven surfaces, climbing ladders, bending, kneeling, and lifting. Position includes sitting and standing, use of telephone, keyboard, and computer monitor. -Basic level of financial acumen necessary to manage project budget / performance. -Equivalent combination of field and relevant leadership experience will be considered. -Superior communication and interpersonal skills, such as diplomacy, persuasion, etc… are essential to develop and foster effective professional relationships. -Knowledge of mechanical service and construction industry practices, processes, and standards – including systems design, installation, and servicing. -In-depth knowledge of HVAC and/or PLUMBING systems as well as servicing of those systems. -Must possess technical knowledge of HVAC systems, as well as a basic knowledge of plumbing systems (Will be required to also manage plumbing accounts). -Minimum of 6 years of relevant experience is required. This could include any of the below, or a combination of: Project management, service management, and sales within commercial and industrial environments in the mechanical construction industry.Field experiences servicing and/or installing HVAC and/or PLUMBING systems. -Field experiences servicing and/or installing HVAC and/or PLUMBING systems. -Ability to maximize performance of project team through innovative and effective management techniques. -Strong problem-solving, negotiation, and conflict-management skills. -Knowledge of the following computer programs: MS Word, Excel. -Routine daily driving to customer account sites required. -Bachelor’s Degree in Construction Management or HVAC not required, but a plus or equivalent years of experience.

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Benefits

-Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line. -The range for this position has been established at $91,000 to $128,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets -Infrequent overnight travel may be required, based on customer account assignments.

About U.S. Engineering

-Committed to delivering high-quality mechanical, electrical, and plumbing services. -Specializes in delivering complex and large-scale projects across various industries. -Known for work in energy, infrastructure, industrial, and commercial construction. -Known for handling challenging projects, including high-rise buildings and energy-efficient solutions. -Projects often involve meticulous planning and cutting-edge technologies. -Known for providing expert solutions in water resources, energy, and industrial systems. -Has a track record of success and adapts to industry changes.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidates must already be authorized to work in the us.

Security Clearance

-pre-employment drug screen required.