Legal Operations Analyst

Description

• Assist with evaluation, implementation and integration of new legal tech tools, including AI tools
• Implement self-service tools, FAQs, and other scalable solutions to empower internal clients, improve response times, and reduce dependency on legal staff for routine inquiries
• Maintain, optimize and/or automate legal workflows (contract intake, matter management, compliance tracking, etc.)
• Manage and optimize legal tech tools including configuration changes, user access, permissions, and ongoing administration
• Evaluate, design, and improve legal processes to resolve operational bottlenecks, manage legal risk, and drive continuous process improvement
• Maintain accurate corporate records and documentation
• Collect, analyze, and summarize legal operational data to support strategic decisions, identify process improvement opportunities and resourcing plans
• Collaborate with the Sales Operations team to support and coordinate on sales opportunities, facilitating effective communication and alignment between legal and sales functions
• Format and prepare legal and commercial documents with consistency and precision
• Document legal processes, SOPs, knowledge bases, and self-service resources to increase efficiency, standardization, and scalability
• Support the contract lifecycle through intake, triage and lifecycle tracking
• Build and maintain dashboards and reporting for legal KPIs to manage workload, streamline workflows, manage ongoing matters, and highlight team wins.

Requirements

• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences
• Experience working in an in-house legal department is an asset
• Self-starter with the ability to work independently and as well as collaborate successfully in a team environment
• 5+ years of experience in legal operations, technical program management, project management, technology implementation or related field
• Strong analytical and problem-solving skills, with the ability to leverage data and metrics to drive insights and decision-making
• Experience with CLM tools, file management systems, CRMs or document review processes is an asset
• Technical acumen and comfort driving evaluation and integration of new technologies and AI solutions
• Exceptional attention to detail and strong organizational skills
• Ability to prioritize and manage multiple initiatives in a dynamic, fast-paced environment.
• Proficiency in Microsoft Lists, PowerBI, Power Automate and Excel is an asset
• Advanced proficiency in Microsoft Word including document styles, multilevel numbering, cross-references, document comparison, track changes etiquette, document cleanup, and formatting remediation. Skilled in DOCX to PDF conversion, Adobe Acrobat tools, and e-signature platforms
• Demonstrated success with project management, systems integration, process improvement or automation and implementing technology solutions
• Familiarity with AI tools and prompt engineering, with the ability to leverage these technologies for automation and innovation.

Benefits

• Paid personal and sick days on top of your vacation
• Grow with us! We cover annual fees for your professional designation
• 100% company covered heath and dental benefits from day 1
• Summer hours to enjoy the weather
• Company sponsored social events & more!
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Training + Development

Interview process

Visa Sponsorship

Security clearance