
Dual Fuel Smart Meter Engineer (North West)
Octopus Energy
The Role
Overview
Install and explain dual fuel smart meters to customers, ensuring safety and service.
Key Responsibilities
- meter installation
- customer training
- energy advice
- call-out rotations
- safety compliance
- brand representation
Tasks
You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service. What you'll need:MOCoPA - held within the last 3 years and can provide evidenceGas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)Full UK driving licence with no more than 6 pointsWhat we offer:£36,500 starting salary £2,500 annual performance bonus, and fit bonuses£25 per week lunch allowanceCompany vehicle, fuel and tools600 share options in Octopus Energy GroupReferral programmeCompany pensionEnhanced maternity leave Enhanced paternity leave Health & wellbeing programmeOpportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)For every asset installed beyond your sixth, you’ll earn an additional £15Call-out and OvertimeYou will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to doorSaturday working:£50 for attending £70 for a dual fuel installation£35 for a single fuel installationTechnical aborts are paid at half rateNext Steps!We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got! On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!
Requirements
- driving licence
- gas safe
- mocopa
- smart meter
- safety
- customer service
What You Bring
We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. -Full UK driving licence with no more than 6 points -Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent) -MOCoPA - held within the last 3 years and can provide evidence
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Benefits
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service. -600 share options in Octopus Energy Group -£36,500 starting salary -Technical aborts are paid at half rate -For every asset installed beyond your sixth, you’ll earn an additional £15 -£25 per week lunch allowance -You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door -Referral programme -Company pension -£35 for a single fuel installation -Health & wellbeing programme -£70 for a dual fuel installation -Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps) -Enhanced maternity leave -Enhanced paternity leave -£2,500 annual performance bonus, and fit bonuses -On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus! -£50 for attending -Company vehicle, fuel and tools
The Company
About Octopus Energy
-Founded with a mission to disrupt the energy sector with clean and affordable solutions. -Revolutionized the way consumers access renewable energy by making it easier and cheaper to switch to green energy. -A leader in the UK’s transition to renewable energy, specializing in solar, wind, and other clean technologies. -Through innovative technology and a customer-first approach, the company scales up energy solutions for homes and businesses. -Operates in multiple countries, providing both residential and commercial clients with green power and smart energy services. -Created a cutting-edge energy platform, Octopus Energy Power, that optimizes energy use and reduces costs. -Focuses on using technology to simplify energy management and reduce carbon footprints for consumers worldwide. -In addition to supplying energy, Octopus invests heavily in infrastructure to drive the future of energy generation and storage. -Has an impressive portfolio of projects that span across solar and wind farms, creating a large impact on the renewable energy landscape. -Known for a commitment to reducing reliance on fossil fuels while maintaining reliable and cost-effective energy solutions.
Sector Specialisms
Residential
Commercial
Energy
Renewable Energy
Wind
Solar
Hydropower
Smart Homes
Electric Vehicle Charging
Smart Metering
Interview Process
-complete eligibility questionnaire -attend in-person recruitment event "octopalooza" -verify qualifications and complete a practical trade test -participate in a short interview with an area manager -ask questions and learn more about the smart meter engineer role -receive recruitment team support throughout a up-to‑4‑week process
