Assistant Manager

Overview

Manage sales team, drive tile sales, oversee operations, and ensure customer satisfaction.

Key Responsibilities

• product training
• delivery updates
• inventory control
• sales tracking
• scheduling
• customer engagement

Tasks

-Learn the installation process and products to educate customers. -Provide customers with updates on product delivery status. -Train and coach employees on policies, procedures and job duties. -Maintain professional standards to protect The Tile Shop brand. -Track established store sales goals. -Maintain inventory accuracy. -Build and develop a well-rounded team of Sales Associates. -Sell tile and related products to exceed customer expectations. -Proactively greet customers and develop lasting relationships. -Develop schedules for Associates and Warehouse Personnel.

Requirements

• retail management
• sales experience
• english
• team leadership
• computer skills
• design sense

What You Bring

-Proven ability to build, develop, and motivate a sales team. -Ability to read, write, and speak in English -Learn and use knowledge of all store and warehouse operations. -1+ years of experience in retail management -Previous sales experience -Work well with others in a fast-paced, commission sales environment -Strong work ethic with a drive to exceed expectations -Open to learning and growing independently and from feedback -Detail-oriented and highly organized -Must have weekend availability -Basic mathematical and computer skills -Sense of Design: put together various styles, colors, and textures -Previous experience in a related field preferred

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Benefits

-Health Savings Account (HSA) -Voluntary Life -Dependent Care Flexible Spending Account (FSA) -Pre-Paid Legal Plans -Voluntary Accident Insurance -401(k) Matching -First year income expected 60-75K at target -Employee Assistance Program (EAP) -Virtual Care -401(k) Retirement Plan -Vision Insurance -Voluntary Short-Term Disability -Dental Insurance -Medical Benefits -Employee Discount -Basic Life and AD&D -Medica Value-Added Services -Lincoln Financial Value-Added Benefits -Long Term Disability

About The Tile Shop

-Dedicated to bringing beautiful tile and stone into homes and businesses nationwide. -Offers a wide variety of high-quality tile and stone products, such as ceramic, porcelain, and mosaics. -Renowned for exceptional customer service, including expert design, installation, and maintenance guidance. -Products are sourced from top manufacturers globally, ensuring quality and design. -Undertakes projects from home renovations to large-scale commercial installations. -Known for an exclusive collection of unique and premium designs. -Provides specialized tools and resources for professional project completion.

Sector Specialisms