Customer Support Assistant

Overview

Assist clients, handle inquiries, process orders, and support service team.

Key Responsibilities

• order processing
• record management
• process improvement
• issue resolution
• client communication

Tasks

-Support the customer service team in processing orders, returns, and account adjustments. -Manage and update customer records, ensuring accuracy and confidentiality. -Maintain a proactive attitude toward improving customer service processes. -Collaborate with internal departments to resolve client issues efficiently. -Provide timely and professional responses to client inquiries via phone, email, and internal systems.

Requirements

• office software
• client management
• communication
• organization
• multitasking
• problem solving

What You Bring

-Proficiency in office software and client management systems. -Strong communication and organizational skills. -Ability to multitask and manage priorities in a fast-paced environment. -Exceptional attention to detail and problem-solving ability.

People Also Searched For

Benefits

-Growth opportunities within a supportive and professional environment. -Comprehensive training and skill development programs. -Inclusive and respectful company culture. -Competitive annual salary ($50,000–$55,000). -Full-time position with long-term career potential.

About Beloform Craft

-Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship. -BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions. -Typical projects range from large-scale commercial builds to complex residential and transport infrastructure. -The company thrives in providing specialized services across sectors such as energy, transport, and industrial development. -Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project. -Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.

Sector Specialisms