Leasing Consultant

Overview

Guide prospective residents through leasing, tours, and resident services.

Key Responsibilities

• resident communication
• community quality
• property tours
• facilities maintenance
• team collaboration
• resident services

Tasks

-Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations -Ensure the quality of the community and apartment homes is ready to showcase daily -Provide tours of the community in diverse weather conditions -Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc. -Collaborate with fellow team members -Assist and engage with retention, resident parties, and renewals -Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions

Requirements

• customer service
• microsoft suite
• high school
• property management
• lease management
• fair housing

What You Bring

-1-2 years of customer service or sales experience -Enthusiasm to empathize, collaborate, and engage with others -Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations -Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members -Adherence to Fair Housing best practices -Basic computer skills, including familiarity with Microsoft Suite -Strong organizational and time-management skills -High School diploma or equivalent -Aptitude to being solution-oriented -Property Management skills/experience preferred

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Benefits

-Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!* -Health savings account with employer contribution -Voluntary benefits -401(k) with company match -Employer-sponsored short-term & long-term disability plans -Company-paid life insurance -13 paid holidays, including a Personal Wellness Day & Volunteer Day -Employee Assistance Program (EAP) -Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. -Housing discount opportunity -Flexible spending account -Bonus opportunity -Career advancement and learning opportunities -Medical, Dental, and Vision insurance plans

About Mission Rock Residential, Llc

-With a mission to provide superior property management services, the company has steadily grown into a leading force in the industry. -The company specializes in managing diverse residential and commercial properties across various locations, offering tailored solutions for every client. -Their expertise lies in maximizing value for property owners while ensuring high-quality living experiences for residents. -With a keen eye for detail, they take pride in maintaining and enhancing the properties they manage, making them a preferred partner for both investors and tenants. -Their portfolio includes a mix of luxury apartments, affordable housing, and multi-family communities, showcasing the breadth of their capabilities. -They stand out with their commitment to staying ahead of market trends and leveraging innovative technologies to streamline operations.

Sector Specialisms