Data Platform Support Specialist at Cushman & Wakefield in Chennai, Tamil Nadu, India | Kablio

Role

Description

pipeline monitoring

issue troubleshooting

root cause

ticket management

documentation

data quality

Monitor and track data pipeline health, ensuring stability and uptime.
Troubleshoot and resolve issues in data workflows, escalating to Data Engineers or Platform teams when necessary.
Perform root cause analysis and document recurring issues to feed into long-term fixes.
Collaborate with business stakeholders to understand issues and provide timely updates/resolutions.
Manage and resolve Tier 2 data support tickets (pipelines, ingestion, data quality).
Maintain support documentation, FAQs, and runbooks for common issues.
Support data quality checks, reporting issues, and recommending corrective actions.
Serve as the Tier 2 escalation point for support tickets related to data ingestion, pipelines, and data marts.
Escalate complex issues with clear documentation to Tier 3 engineering teams.
Monitor and troubleshoot automated data workflows.

Requirements

etl

sql

python

azure

databricks

servicenow

Understanding of ETL/ELT processes and data pipeline management.
Experience with ticketing systems (e.g., ServiceNow, DevOps, JIRA) and documenting incidents.
Strong communication skills to interact with business and technical teams.
2–4 years of experience in data support, data analysis, or junior data engineering roles.
Bonus: Experience with geospatial or large-scale data sets.
Ability to work in a fast-paced environment, prioritizing multiple support requests.
Strong knowledge of SQL and Python for troubleshooting.
Familiarity with Azure, Microsoft Fabric, and Databricks (experience with monitoring and debugging preferred).

Benefits

Career development and a promote from within culture;

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

People also searched

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Company

Overview

Founded in 1917

Year of establishment

The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.

$9.5B in Revenue

Annual revenue generated in 2023

In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.

$191B in Deals

Total transaction volume in 2023

The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.

4.3B sq ft Managed

Global commercial space managed

The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.

With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Culture + Values

Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Environment + Sustainability

43% Drop

Emissions Reduction

Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.

68% Reduction

Office Emissions Efficiency

Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.

50% Target

GHG Emission Reduction

Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.

100% Renewable

Corporate Electricity

Aiming to source all electricity for corporate offices from renewable sources by 2030.

Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
Partnering with clients to set science-based targets by 2025.
52% reduction in entire value chain emissions since 2019.
Electrify vehicle fleet globally by 2035.
Waste reduction and recycling programs implemented globally by end-2024.
Single-use plastics eliminated from offices by end-2025.

Inclusion & Diversity

1,400 Veterans Hired

Military & Veteran Program

The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.

1,400+ Veterans

Veteran Employment Initiative

Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.

Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
Aiming to elevate women's representation—no specific percentage disclosed.

Articles

Careers at Cushman & Wakefield

Our Services

Global Real Estate Market Trends

Role

Description

pipeline monitoring

issue troubleshooting

root cause

ticket management

documentation

data quality

Monitor and track data pipeline health, ensuring stability and uptime.
Troubleshoot and resolve issues in data workflows, escalating to Data Engineers or Platform teams when necessary.
Perform root cause analysis and document recurring issues to feed into long-term fixes.
Collaborate with business stakeholders to understand issues and provide timely updates/resolutions.
Manage and resolve Tier 2 data support tickets (pipelines, ingestion, data quality).
Maintain support documentation, FAQs, and runbooks for common issues.
Support data quality checks, reporting issues, and recommending corrective actions.
Serve as the Tier 2 escalation point for support tickets related to data ingestion, pipelines, and data marts.
Escalate complex issues with clear documentation to Tier 3 engineering teams.
Monitor and troubleshoot automated data workflows.

Requirements

etl

sql

python

azure

databricks

servicenow

Understanding of ETL/ELT processes and data pipeline management.
Experience with ticketing systems (e.g., ServiceNow, DevOps, JIRA) and documenting incidents.
Strong communication skills to interact with business and technical teams.
2–4 years of experience in data support, data analysis, or junior data engineering roles.
Bonus: Experience with geospatial or large-scale data sets.
Ability to work in a fast-paced environment, prioritizing multiple support requests.
Strong knowledge of SQL and Python for troubleshooting.
Familiarity with Azure, Microsoft Fabric, and Databricks (experience with monitoring and debugging preferred).

Benefits

Career development and a promote from within culture;

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

People also searched

Company

Overview

Founded in 1917

Year of establishment

The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.

$9.5B in Revenue

Annual revenue generated in 2023

In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.

$191B in Deals

Total transaction volume in 2023

The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.

4.3B sq ft Managed

Global commercial space managed

The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.

With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Culture + Values

Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

Environment + Sustainability

43% Drop

Emissions Reduction

Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.

68% Reduction

Office Emissions Efficiency

Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.

50% Target

GHG Emission Reduction

Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.

100% Renewable

Corporate Electricity

Aiming to source all electricity for corporate offices from renewable sources by 2030.

Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
Partnering with clients to set science-based targets by 2025.
52% reduction in entire value chain emissions since 2019.
Electrify vehicle fleet globally by 2035.
Waste reduction and recycling programs implemented globally by end-2024.
Single-use plastics eliminated from offices by end-2025.

Inclusion & Diversity

1,400 Veterans Hired

Military & Veteran Program

The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.

1,400+ Veterans

Veteran Employment Initiative

Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.

Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
Aiming to elevate women's representation—no specific percentage disclosed.

Articles

Careers at Cushman & Wakefield

Our Services

Global Real Estate Market Trends