Application Administrator

Overview

Administer and support business applications, troubleshoot, and maintain user security.

Key Responsibilities

• account administration
• vendor management
• performance optimization
• troubleshooting
• tier 2 support
• environment management

Tasks

-Administer database and application accounts, and user security. -Create and maintain documentation for technical support and user reference. -Provide general support to Business Analysts, Programmer Analysts, and other team members as required. -Work with vendors to install, configure, maintain and support applications. -Participate with after-hours support as required (minimal). -Maintain strict confidentiality of sensitive information. -Perform Prophix administrative activities, assist with customizations, and issue resolution. -Test, validate and implement performance and resource optimization improvements. -Identify the root cause of issues and resolve them quickly through analysis and troubleshooting, vendor consultation, and utilizing other technical resources. -Create and follow existing standards and processes in fulfilling all duties and responsibilities. -Assist the Lead Application Administrator to maintain development, test and production environments. -Provide tier 2 support for primary applications and processes including but not limited to Vista ERP, Viewpoint Construction Financial Controls, Microsoft Dynamics (CRM), MS 365 Application suite, Procore, E-compliance, InEight, Prophix

Requirements

• prophix
• powershell
• t-sql
• sql server
• computer science
• 3 years

What You Bring

-Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging fast-paced environment, and able to manage priority issues -Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail -The ability to forge, grow and maintain positive relationships with multiple groups across the organization -Strong written and oral communication skills -Minimum of 3 years of experience in a Technical Analyst role -Experience with Prophix considered an asset -Experience with application installation, configuration, maintenance and support of client server and web applications -Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable events; capable of handling pressure and challenges in a dynamic business environment -Effective and efficient problem solving and decision-making skills; thoughtful, proactive and creative -Post-secondary education in Computer Science, Engineering, or related field -Minimum of 3 years of experience in Systems Analysis or Application Administration roles -Working knowledge and experience with Viewpoint, Procore, Workday, PowerShell, T-SQL, and SQL server tools would be considered an asset

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About Bird Construction

-Delivers billions in annual revenue and maintains a strong project backlog. -Typical projects include industrial facilities, civil infrastructure, institutional buildings, modular fabrication and maintenance services. -Its strengths lie in self-performed trades—from earthworks and concrete to mechanical, electrical and modular fabrication. -Leverages technology such as BIM/VDC and modular solutions to enhance efficiency and certainty in delivery. -Projects range from deep-mining support and hydroelectric work to transit stations, healthcare facilities and mass timber buildings. -With a finance division (Bird Capital), it can participate in project equity, blending construction with strategic investment.

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