Business Support Officer

Overview

Administrative support for defence land projects, handling records, procurement, finance and workforce tasks.

Key Responsibilities

• procurement support
• licence enquiry
• records management
• outlook lists
• mailbox monitoring
• financial admin

Tasks

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia’s future. -Procurement & Licence Enquiry Support: Assist with queries related to procurement processes and commercial software licences. -Organisational & Financial Support: Maintain the organisational chart and undertake minor financial tasks as required to support team operations. -Records & Documentation Accuracy: Maintain accurate records using Defence’s Records Management System (Objective) to ensure compliance and traceability. -Workforce Administration Support: Coordinate induction and separation activities, including managing Outlook distribution lists under BM direction. -Mailbox & Task Management: Monitor the LC4S LBAM SPO group mailbox and respond to incoming tasks and enquiries in a timely manner.

Requirements

• records management
• objective
• procurement
• communication
• nv1 clearance
• work ethic

What You Bring

Due to the nature of the work, you are required to currently hold and maintain a minimum Negative Vetting 1 or higher Security clearance as required by the Commonwealth. In some instances, compliance with International Traffic in Arms Regulations (ITAR) requirements may also be an inherent requirement. More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. -Records Management Proficiency: Experience using Defence’s Records Management System (Objective) to maintain accurate and compliant documentation. -Workforce Support & Onboarding: Capability to coordinate induction and separation activities, including managing distribution lists and organisational charts. -Basic Financial & Procurement Knowledge: Familiarity with minor financial processes and handling procurement-related enquiries, including software licensing. -Stakeholder Communication & Travel Coordination: Strong interpersonal skills to assist with travel-related queries and liaise effectively across Defence teams. -Administrative Coordination & Task Management: Ability to monitor shared mailboxes, respond to enquiries, and manage routine administrative tasks efficiently.

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Benefits

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. -Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through Perks@Downer. -Veteran support: Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service. -Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.

About Downer Professional Services

-As a separate specialist arm of the long‑established Downer Group, the firm draws on decades of experience delivering to the Defence sector. -Headquartered in Canberra with offices nationwide, it advises on and delivers strategic and technical projects for Defence, national security agencies, and government. -It spans cyber‑security, systems and workforce planning, strategic procurement, business case development, and engineering asset management. -Recent projects include runway works at RAAF bases Williamtown, Edinburgh, and Richmond, supporting the full defence-capability lifecycle. -As one of the few integrated providers in its field, it blends advisory, program, and estate delivery under one roof, preserving project continuity.

Sector Specialisms

Security Clearance

-must hold and maintain a minimum negative vetting 1 security clearance -compliance with itar may be required