Senior Technical Adoption Specialist - Enterprise Systems (German, Spanish or French speaker)

Overview

Provide senior technical expertise to enterprise customers for Autodesk solutions

Key Responsibilities

• customer success
• strategic roi
• proactive support
• solution adoption
• business goals

Tasks

-Maximize the success and return on investment for our strategic customers -Deliver professional and customized proactive support services -Help customers achieve their business goals while maximizing the use and adoption of our solutions

Requirements

• bachelor's
• postman
• sso
• autodesk
• active directory
• okta

What You Bring

-Bachelor’s degree or equivalent experience in Computer Science or related field -Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows -Good understanding of HTTP methods, ability to construct and send HTTP requests to API’s and ability to handle JSON responses returned by API’s. -Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus -Experience in implementing, configuring, and troubleshooting SSO (SAML) solutions in enterprise environments -Experience with Autodesk Platform services is a plus -Minimum of 3 years' experience supporting Information Technology in a large enterprise environment or working directly with large enterprise clients -Excellent team player enjoying supporting and interacting with other members of a shared responsibility team -Excellent verbal and written communication skills; ability to convey complex technical details coherently and to present and document technical information to a live or virtual audience -Comprehensive knowledge of Microsoft Server and Desktop Infrastructure, including but not limited to Active Directory, Group Policies, and general OS and network troubleshooting -English and additional language skills (German, Spanish or French) is a plus -Experience with cloud identity management services (e.g., Okta, Azure, Google Cloud)

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About Autodesk

-Pioneered software for 2D and 3D design, revolutionizing industries. -Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows. -Empowering creators in fields from construction to digital media, enabling more innovative designs. -Develops tools used in iconic projects, from skyscrapers to blockbuster movies. -Pushes the boundaries of design technology, leading the way in artificial intelligence and automation. -Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment. -Cloud-based solutions streamline design processes and foster real-time collaboration across industries. -A leader in 3D design software, with solutions powering projects in every corner of the globe. -Committed to shaping the future of digital design, bringing complex visions to life.

Sector Specialisms