Network Operations Director

Overview

Oversee 24/7 road, network, and security operations for M25, leading 300 staff

Key Responsibilities

• incident response
• network security
• work scheduling
• control room
• fleet management
• patrols

Tasks

-Leading CPS on-road operations, delivering a safe network for our customers and reliable journey times. This includes responsibility for our Incident & Emergency Response, emergency repairs, winter gritting decisions and delivery across twenty-seven gritting routes. -The team are responsible for security and resilience of the Network (including CPS depots and offices) and delivering the contractual obligations. CPS Security team consults with several stakeholders around risks to the M25 network, including Connect Plus, National Highways and Emergency Services. -We are in an exciting phase of improvement and how we manage the access to our network. The Scheduling team manage the planning of cyclical, defect management and emergency works, ensuring the CPS team and all other CP supply chain, have access to the network. There is also the responsibility of monitoring KPI compliance, and risk and contingency management of the network. -Our control room is a 24/7 operation monitoring incidents, works and traffic activity on the network. The team liaise with National Highways Control Rooms around incidents, manage the chain of command, and dispatch resources as appropriate. The team also play a key role providing insight and intelligence on network risk and incidents -The team investigate criminal offences such as fly tipping, theft and suspected terrorist related activity and collaborate closely with the local Police and external agencies. We also operate security patrols at Dartford Crossing, Dartford cycle services, Abnormal Loads and Dangerous Goods Movements from the Kent Marshalling Area. -The team is responsible for overseeing Fleet Management and ensuring compliance across our entire delivery network, including vehicle maintenance, regulatory adherence, operational efficiency, and safety protocols. By implementing best practices and monitoring performance, they help streamline logistics, reduce risks, and enhance overall service reliability

Requirements

• leadership
• problem solving
• stakeholder engagement
• compliance
• p&l management
• network management

What You Bring

-Experience in leading multi-disciplinary teams, ensuring cohesion, and optimising workforce performance. -Demonstrated ability to resolve complex issues and make informed decisions quickly in a fast-paced, reactive environment. -Strong ability to engage effectively with all levels, including Board Members and client Executives, and build and maintain healthy relationships -Strong aptitude for promoting and upholding the highest standards and regulatory compliance. -Successful track record of effective leadership in highways operations infrastructure, construction, or a similar industry with transferrable expertise, including P&L -Capable of inspiring teams by leading by example on behavioural standards to drive the highest standards, foster a culture of continuous improvement, and deliver operational excellence -Ability to be resilient and adaptable in a dynamic environment and encompass a high degree of empathy and support -Network Management (Access and Control Hub)

People Also Searched For

About Affordable Houses Ltd.

-Operates as a micro‑company with minimal disclosure of staff numbers or turnover from public filings. -Typical projects focus on developing low‑cost housing and accommodation aimed at affordability rather than high‑end residential builds. -Specialises in residential housing construction and accommodation development in the UK domestic sector.

Sector Specialisms