Field Service Representative

Overview

Field Service Rep providing on‑site electrical equipment support across WI, MN, and the Dakotas

Key Responsibilities

• electrical projects
• product design
• technical solutions
• service reporting
• safety compliance
• electrical safety

Tasks

-Collaborates effectively with the team to meet project deadlines -Submit to periodic customer required background and drug screenings. -Work on assigned projects for electrical equipment -Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter. -Practices electrical safety measures -Generate timely and accurate service reports on work, product performance, and warranties. -Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations -Deliver technical solutions to customers

Requirements

• nicet/neta
• bachelors eng
• pe license
• power quality
• protective relays
• twic card

What You Bring

-Explain technical problems and solutions -NICET/NETA certification -This position requires you to drive an Eaton vehicle. -Understands 3-phase power systems and low, medium, and high voltage power distribution equipment. -Ability to obtain and maintain a valid TWIC card. -Strong computer skills -Strong problem-solving and logical thinking skills -Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design -Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. -Must have a valid driver's license -Bachelor’s degree in Engineering from an accredited institution -Experience performing power quality measurements, troubleshooting, analysis as well as protective relays -Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems -Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements. -Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required. -Proficient with hand and power tools for equipment assembly -Works well under time constraints and in stressful situations -Professional Engineering License -Must be able to work in the US without corporate sponsorship now or in the future -Electrical or General Contractor’s License -High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems -Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems

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Benefits

-Company vehicle, toolkit, and phone -Tuition assistance for ongoing learning -Opportunities across 32 service branches -Leads program with bonus pay -No relocation offered, candidates within 75-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation -Career growth, mentorship and safety training -Guaranteed 40-hour base pay, eligible for overtime and travel premiums

About Eaton

-global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power. -products and services span across industrial, commercial, residential, and infrastructure markets. -innovative solutions in energy storage, electrical distribution, and industrial automation. -instrumental in advancing technologies for utilities, transportation, and energy management. -recent standout projects include large-scale energy management systems for smart cities and utilities. -systems are crucial for sectors ranging from renewable energy to water resources management. -history of growth through acquisitions, continuously expanding global footprint and product offerings.

Sector Specialisms

Visa Sponsorship

-no corporate sponsorship; candidates must be authorized to work in the us.

Security Clearance

-periodic customer‑required background and drug screenings. -background check after conditional offer with opportunity to explain any convictions.