Team Leader- Part Time

Overview

Supervise tenant companions and oversee daily operations at a senior living residence.

Key Responsibilities

• shift reporting
• medication alerts
• suite prep
• safety audits
• maintenance requests
• tenant orientation

Tasks

-All staff must adhere to company policies and procedures. -Assumes personal responsibility for maintaining and enhancing current skills -Reports all pertinent shift and resident information to the oncoming shift. -Assist in covering or arranging for employee breaks -Assumes the Tenant Companion's duties if they go off duty mid to end of shift. Reports to the Staffing Coordinator or designate all such situations. Completes the required documentation. -Adheres to provincial and federal regulations, to maintain tenant information confidentiality. -To notify DHW if a medication error has occurred. -Ensure appropriate departments are aware when a suite is vacated. -Ensures Tenant Companions are using safe food handling practices as per policy. -To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity. -Ensure empty suites are readied for new residents -Takes responsibility for ensuring Tenant Companion's minimum requirements are current. Observes return demonstrations and signs off the record. -Meets and greets Tenants, families and visitors with warmth and respect using a welcoming approach. -Coordinate with Health and Wellness Manager for move-ins and move-outs -Communicates (both verbally and written) to the appropriate staff member/supervisor all relevant information regarding the tenant and/or family as well as environmental concerns -To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity; -To orientate tenants, move in and internal transfers where applicable; using a warm and welcoming approach -Audits to ensure tenant suite(s) and common area(s) are maintained in a safe, clean and comfortable condition -To engage with other agencies involved in tenant care as directed by supervisor. -Promotes the site in a positive manner demonstrating a commitment to its service excellence. -Builds and maintains friendly, reciprocal and warm relationships with individuals and families -All staff are responsible for ensuring the safe, economical and efficient use and maintenance of resources, equipment and supplies. -Complete Rosewood prospect tours of site as required. -Assists tenants in a manner that preserves dignity and promotes independence -Replaces staff that are unable to work their scheduled shift. Completes the required documentation. -Ensure internal walkways and small sitting areas to the houses are free of clutter and any hazards such as spills or trash. Picks up any trash and wipes up any spills. -Ensure all requests for maintenance work are appropriately submitted and completed -Assists the Tenant Companion as required or requested by DHW/ED. Performs all the duties of a Tenant Companion as required. -Responds to resident or family member concerns promptly and ensures appropriate action is taken within decision making authority and/or brings to the attention of the Health and Wellness Manager or Executive Director -To notify the appropriate manager/department of any concerns impacting tenant's safety. -Ensure employees complete required company and WCB paperwork if hurt on the job. Complete an initial investigation of reported injury site. -Works collaboratively with employees and management staff. -Becomes the Fire Marshall for the building in the absence of the Maintenance Manager or designate. -To report any adverse observations noted to the Health and Wellness Manager, after medication -Uses good body mechanics. Acts as a role model for proper body mechanics. Reviews the correct use of body mechanics with a Tenant Companion upon request of the Director of Health and Wellness. -Promotes the Rosewood in a positive manner demonstrating a commitment to its service excellence. -Provides assistance to the Tenant Companion as requested and in urgent/emergency situations -Assist the Tenant Companion with any major spills or accidents within the house or common areas of Rosewood/Waverley -To observe and report on tenant's care/service utilizing appropriate company forms or tools -To supervise and ensure Tenant Companions adhere to the plan of care for residents -Team Leaders make rounds multiple times each shift to ensure any issues are reported to the appropriate manager / department -To attend in-services to develop knowledge and skills -Makes copies of confidential / appropriate information when sending resident to hospital -Assists with special events that involve more than one house

Requirements

• cpr
• first aid
• high school
• health care aide
• leadership
• empathy

What You Bring

-Internal applicants must have successfully demonstrated proficiency in their current position. -Must have valid current C.P.R. and First Aid designation as required -Uses a respectful, courteous, caring, understanding and empathetic approach to guide their words, actions and attitude. -This position is subject to a current Criminal Record Check with Vulnerable Sector Search, a Child Abuse Registry Check and an Adult Abuse Registry Check. The successful candidate will be responsible for any service charges incurred. -Must possess strong interpersonal skills, demonstrating empathy and patience -Adherence to workplace safety and health regulations as well as site policies and guidelines. -Ability to act calmly, confidently and in an appropriate manner to an urgent or emergent situation -Previous experience with scheduling, coaching employees, managing emergency situations and working with residents and families. -Ability to be customer focused by making oneself available to the Tenant Companions, residents, families/friends, Home Care Workers and visitors -Internal applicants must have an exemplary attendance record and satisfactory performance appraisal's on file. -Able to work a variety of shifts including weekends -Life and work experience in homemaking and caring for the elderly; Recent experience working with the elderly is preferred -High School Diploma or equivalent -Ability to work independently with minimum supervision -Ability to listen, understand and respond to tenant needs respecting their dignity and promoting their independence -Demonstrates excellence in customer service using courteous, caring, understanding and empathetic approaches. -To have a basic knowledge of medications utilized by tenants in the community. To attend mandatory medication training and yearly refresher. Must successfully pass both written and demonstrative medicating testing. -Listens, understands and responds appropriately when interacting with the tenant, tenant's family and visitors -Shares learned knowledge and skills with peers. -Must demonstrate strong written and verbal English skills -Highly organized with ability to multitask and problem solve -Demonstrated leadership ability with comprehensive knowledge of care practices -Works effectively within a team environment -Health Care Aide/Home Care Attendant certificate from an educational institution recognized by the WRHA considered an asset. Equivalent combination of training and experience will be considered.

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Benefits

-Annual Tenant Companion performance appraisals

About Cogir Real Estate

-Known for its diverse portfolio spanning residential, commercial, and industrial properties. -Experienced in managing and developing large-scale real estate projects. -Develops vibrant mixed-use communities and sustainable commercial spaces. -Innovative approach to design and community-focused developments. -Operates a robust property management division overseeing numerous assets. -Committed to high-quality craftsmanship and client satisfaction, earning numerous industry awards.

Sector Specialisms

Security Clearance

-criminal record check with vulnerable sector search -child abuse registry check -adult abuse registry check