IS Manager - Ireland

Overview

Support and manage IT services, Office365, hardware, networks, and solutions.

Key Responsibilities

• is implementation
• service management
• process design
• stakeholder collaboration
• requirements review
• it optimization

Tasks

-Coordinates the promotion, acquisition, development, and implementation of information systems and services in close liaison with those responsible for management and strategy. -Identifies, proposes, advises, and implements IS processes and/or supports IS service implementation. -Takes action to ensure targets are met within established safety and quality procedures, corrects malfunctions, and calls on other experienced colleagues and external resources to ensure services are delivered proactively. -Provide consultation, advice, and supports the installation of IS services, or any changes in existing IS services. -Collaborates with stakeholders as required. -Ensures that the information is presented effectively and communicated to the relevant stakeholders regularly. -Reviews requirements and specifications and identifies those that require action within their scope of responsibility, based on their technological, financial, and functional feasibilities. -Involves and proactively supports the installation, management, maintenance, and optimization of IT service for their own area of responsibility.

Requirements

• itil
• office365
• power platform
• active directory
• windows server
• sql

What You Bring

-Knowledge of IT service management (ITIL certification is a plus). -More than 3 years of experience in IT service operation and support, working as IS Specialist with Microsoft Office365 services and computer hardware. -Sound knowledge of Microsoft Office365, Microsoft Power Platform, Active Directory, Windows server and SQL. -A collaborative, solutions- and customer-service-oriented approach and strong communication skills. -Ability to work independently and manage multiple demands on time, in cross-functional, virtual and international teams. -A bachelor’s degree in information technology. -Hands on experience with network administration, including troubleshooting LAN/WLAN. -Hands on experience with Microsoft Windows OS, computer hardware and troubleshooting.

People Also Searched For

Benefits

-Competitive Contributory Pension Scheme. -Competitive Salary. -Generous Employee Referral Scheme. -Employee Share Acquisition Plan. -Employee Assistance Programme. -23 Days Annual Leave Plus Bank Holidays. -Private Medical Allowance for Yourself and Family. -Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally).

About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms