Sr User Engagement & Outreach Representative

Overview

Manage user engagement, capture intelligence needs, and act as liaison between DoD/IC and customers.

Key Responsibilities

• intelligence response
• enterprise solutions
• user training
• stakeholder liaison
• needs assessment
• metrics tracking

Tasks

-Facilitate prompt responses to intelligence requests using customer enterprise solutions -Communicate user priorities and shortfalls to relevant customer offices, documenting engagements in government knowledge management tools -Act as a liaison between forward-placed staff and the customer, integrating fully within host organizations -Assist users in communicating their support needs to the Intelligence Community (IC) -Assess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements to the customer and greater IC -Capture and prioritize user intelligence needs and requirements, addressing any gaps -Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefings -Promote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions -Educate users on customer capabilities and ensure awareness of operational status and resource issues -Engage with the Department of Defense and IC, leveraging expertise across disciplines -Function as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics

Requirements

• sigint
• geoint
• ts/sci
• masters
• doctorate
• electro‑optical

What You Bring

-Must be highly self-motivated with a strong technical and leadership background, demonstrating professionalism and tact under pressure -Familiarity with SIGINT and GEOINT systems, along with visualization and collaboration tools that enhance the utility of customer capabilities for users -Ability to be flexible to handle multiple priorities and to work flexible schedules as necessary -Masters degree and 3 years of relevant professional experience (May have HS with 12 years, or Associate’s with 10 years, Bachelors with 6 years, or Doctorate with 2 years of experience in lieu of Masters) -Proficient communications skills and ability to serve as a trusted advisor -Excellent verbal and written communication skills are essential for effective coordination with diverse stakeholders including senior military officials and government personnel -Active TS/SCI clearance with polygraph required -Knowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting space and ground architecture -Deep understanding of the intelligence community, with proven experience in technical fundamentals relating to IC collectors, mission control, and processing -Strong analytical, problem-solving, and decision-making capabilities -Doctorate with 8 years of relevant professional experience -Capability to thrive in a fast-paced and dynamic environment, maintaining a customer-focused approach in community forums

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Benefits

-Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.

About Kbr, Inc.

-Designs and builds complex facilities — from LNG plants and refineries to military bases and naval infrastructure. -Operates mission‑critical projects: NASA ISS payload operations, astronaut health research, JWST integration, space‑instrument R&D. -Offers full EPC and life‑cycle services: engineering, procurement, construction, logistics and proprietary tech licensing. -Supports defense and intelligence sectors with systems engineering, base‑operations, C5ISR, cyber, and mission planning. -Has completed landmark acquisitions (BE&K, Wyle, SGT, Centauri, Frazer‑Nash, LinQuest) to expand aerospace, gov‑tech and space capabilities. -Versatile footprint: tackling offshore oil‑&‑gas, chemical processing, sustainable energy and cutting‑edge digital transformation.

Sector Specialisms

Security Clearance

-active ts/sci clearance with polygraph required