Spa & Wellness Director

Overview

Oversees spa & fitness daily ops, drives revenue, ensures guest service and budget goals.

Key Responsibilities

• equipment inspection
• inventory management
• sanitary maintenance
• recruiting
• budget forecasting
• guest service

Tasks

-Ensure achievement of sales goals, business objectives and profitability -Inspect all equipment to make certain it is always maintained and in good working order, following up with facilities department when necessary -Maintain up-to-date knowledge of facility products, features, amenities, and services performed in the field -Assist the Director of Spa & Salon in preparing, implementing, and updating business and marketing plans for short-term and long-term goals -Hold regular staff meetings to keep team members up to date on all aspects of the spa and fitness operation -Ensure all policies and procedures are adhered to and the operation is running efficiently -Oversee the daily operations of the thermal experiences, Reboot Lounge, Nail Salon spa treatments and Fitness Center -Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc. -Ensure proper inventories of all operating spa equipment and supplies are conducted in order to effectively manage operational cost -Set standards and directed sanitary maintenance of the Spa in compliance with Health regulation and ensure all areas of the spa and fitness center is maintained, cleaned, and sanitized to hotel operating standards -Utilize effective recruiting techniques to attract and hire qualified service treatment providers and support staff -Develop, implement, and uphold sales and guest service training. Lead by example and manage the team in delivering uncompromising levels of guest service -Monitor and review spa employee’s performance regularly and provide required guidance -Assist the Director of Spa & Salon with the development and maintenance of beneficial partnerships with all products, equipment, and supply vendors that include competitive pricing, technical support, training programs, and promotions -Ensure Fontainebleau core values and property and department standards are implemented and applied -All responsibilities are to be performed in accordance with all laws and regulations, as well as Fontainebleau Las Vegas policies, practices and procedures. -Ensure all guest interactions at the spa and fitness center meet or exceed property operating standards -Monitor payroll and expenditures to successfully achieve spa profit plan -Assist the Director of Spa & Salon in monitoring annual budget and forecasts, reviewing monthly financial statements, and utilizing yield management strategies -Obtain and maintain position-specific licensing -Managing expenses against budget and maintaining continual awareness of expense/loss control to ensure effective management of expenses developing and monitoring financial strategies to increase revenues while controlling operating expenses,

Requirements

• leadership
• microsoft office
• pos
• pms
• casino tracking
• spa booking

What You Bring

-At least three years of leadership/management experience in a resort spa or a similar or related field. -Polished appearance and demeanor. -Ability to successfully lead and mentor a team. -Strong working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems. -Ability to effectively communicate in English. -Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures. -Excellent customer service skills. -Working knowledge of spa booking systems. -At least six (6) years of experience in hotel operations, spa management, or a similar or related field.

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About Fontainebleau Las Vegas

-A premier destination on the Las Vegas Strip, blending luxury with excitement and world-class entertainment. -With a stunning design, the resort offers a variety of accommodations, dining options, and nightlife experiences. -Known for its innovative architecture and dynamic energy, Fontainebleau Las Vegas is poised to redefine hospitality in the region. -The resort focuses on creating unforgettable experiences through luxury services, exclusive events, and exceptional amenities. -Boasting a vast selection of entertainment venues, including high-end nightclubs, theaters, and performance spaces. -A true icon in the making, Fontainebleau Las Vegas is positioned to be one of the most sought-after destinations in the city.

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