Property Manager

Description

• Maintain courteous, professional, service-oriented rapport with tenants and owners
• Take proactive approach to leasing and referral opportunities
• Ensure on-going contracted vendor services are performed on schedule and on budget ensuring services meet contract specifications
• Generate and/or review and finalize monthly operational narrative report to client.
• Ensure budgeted maintenance and repairs are performed on schedule
• Partner with Property Accountant(s) to ensure accurate and on time accounting deliverables
• Review monthly operating statements as prepared by Property Accountant
• Attend construction meetings
• Review final punch list prepared by Construction Manager and ensures that all punch list items are corrected
• Conduct new tenant orientation
• Review and collect receivables from clients
• Hold final accountability for annual property budgets
• Take proactive approach to identify and capture new business, referral or consulting opportunities
• Partner with Sr. Property Manager and Property Accountant to generate and/or review and approve annual CAM reconciliations
• Administer Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.
• Review and approve monthly accruals
• Has indirect supervisory responsibilities for Building Engineers.
• Request/review/recommend bids for contracted services
• Create tenant emergency procedures manual for new assignments
• Promote and foster courteous, professional and collaborative relationships with co-workers and members of other Kidder Mathews divisions
• Partner with Construction Manager and General Contractor to ensure schedules are met and improvements are performed in accordance with tenant requirements and building standards
• Maintain construction file
• Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
• Interface with property vendors and contractors to ensure prompt response to maintenance issues
• Conduct walk throughs, as needed, with Construction Manager and General Contractor and tenant during construction process
• Act as “team captain” for annual budgeting process in conjunction with, Property Accountants, Building Engineers and other support staff
• Supervise tenant move in and move out process and conduct move in and move out walk throughs with tenant
• Provide financial analysis for new leases and lease renewals
• Create tenant “welcome package” for new assignments
• Review and approve, within prescribed limits of authority, vendor and contractor invoices
• Review monthly operating statements for assigned portfolio
• Ensure all vacant space is in “market ready” condition based on individual client requirements
• Review new leases and prepare lease abstracts
• Prepare financial analysis for new leases and lease renewals, as required by client
• Promote and foster confident, comfortable relationships with tenants and owners
• Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture
• Prepare annual corporate operating budget for assigned portfolio
• This is a standard office environment with standard office noise like talking, office equipment, etc. In addition, this position may visit tenant sites in various settings which can be industrial in nature with loud noises and mild fumes.
• Has supervisory responsibilities for up to 6 direct and/or indirect reports including Associate Property Managers, Operation Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants.
• Encourage and promote cohesive and collaborative relationship with listing agent(s)
• Ensure monthly physical property inspections are completed; partner with contractors/building engineers to follow through on any needed repairs or maintenance
• Partner with Building Engineers or contracted maintenance vendors to schedule repairs and work orders
• Review contract specifications and make recommendations to owner and/or Sr. Property Manager, as appropriate, for necessary changes or updates
• Act proactively to identify opportunities to add value to clients and client’s assets
• Generate Master Service Contracts, as appropriate
• Provide coaching, direction, and leadership to employees in order to achieve company and client results
• Manage and lead a team which may include Associate Property Manager(s), Administrative Assistant(s), Portfolio Administrator(s), Operation Manager (s) and Portfolio Assistant(s) including recruiting support, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees
• Meet with tenants and negotiate lease renewals in accordance with Client’s specified lease perimeters, as appropriate

Requirements

• Accurate, attentive, detail oriented, with strong analytical skills
• Real Estate License required
• Strong knowledge of Property Management processes and procedures
• Demonstrated ability to read, understand and abstract leases and contracts
• Must have working vehicle, valid driver license and current auto insurance
• Bachelor’s Degree or a combination of education and experience
• 1+ year supervisory experience
• Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners
• Strong computer skills (MS Excel, Word, PowerPoint, Outlook)
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is rarely active but may require standing, walking, bending, kneeling, stooping and crouching. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 10 pounds. The employee must be able to drive for short to moderate distances and/or times. The employee must often walk through the outdoors and various terrain environments. The employee may be required to access building roof and mechanical areas via stairways or access ladders.
• 3+ years Commercial Property Management experience
• Ability to work with minimal supervision and lead by example
• Ability to provide excellent customer service
• Ability to speak, write and understand English
• Demonstrated ability to function in a team environment and proactively problem solve
• Demonstrated ability to recognize high quality maintenance work
• Ability to work outside of normal office hours to meet various deadlines
• Willingness and demonstration of professional development and continual learning
• Demonstrated understanding of the budgeting process
• Demonstrated financial analysis skills
• Ability to travel locally
• Ability to prioritize and organize work load in order to meet daily, weekly and monthly deadlines
• Professional communication etiquette with good oral and written communication skills
• Demonstrated ability to follow through and complete tasks

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance