Guide clients on tours, the application process, and close sales.
Assists Property Manager with training all on-site staff to achieve operational goals of assigned property
Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and the Fair Credit Reporting Act. Abide by all federal, state, and local laws and any other codes pertaining to apartments and property management.
Answer phone, email, and in-person communication in a timely and professional manner
Close sales on units to ensure maximized occupancy at all times as well as offering additional products or services to ensure customer satisfaction and maximize revenue flow.
Maintains community appearance and ensures repairs are noted and completed which requires regular community inspections and tours.
Maintain accurate and up-to-date records of prospective and current client history.
Provides follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property.
Always demonstrate the highest customer service to future tenants and current residents.
Personally, manage every aspect of the leasing process with prospective tenants.
Requirements
microsoft office
yardi
leasing
high school
fair housing
nalp
Computer proficient in Microsoft Office and type at least 30 words per minute. Yardi experience a plus
Requires strong sales and/or leasing experience
High School diploma or equivalent required.
Achieve Fair Housing certification prior to interaction with prospects or residents.
High-level of interpersonal communication skills
Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment
National Apartment Leasing Professional (NALP) desired.
Able to perform entry to intermediate level mathematic functions without additional personnel assistance.
Be able to work evenings and weekends if requested.
Benefits
Vacation Time, Nine Paid Holidays, Three floating holidays per year
Paid Parental Leave
Participation in the company 401(k) plan with a company match
Sick time
Tuition reimbursement opportunity
Medical/Dental/Vision insurance (PPO)
Company-paid life insurance equaling your annual base salary
Company-paid short-term and long-term disability
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment background checks and drug screening required for all new hires.