Leasing Executive - BTR

Overview

Manage lettings process from enquiries to move‑in for new‑build homes in Southampton.

Key Responsibilities

• data management
• kpi delivery
• property viewings
• feedback collection
• defect reporting
• performance reporting

Tasks

Maintain accurate systems and data for all lettings activity. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Collaborate with third-party agents when required. Identify and report any defects or maintenance issues to the Property Management team. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. -Maintain accurate systems and data for all lettings activity. -Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. -Conduct property viewings and negotiate offers to drive occupancy. -Gather feedback from prospective tenants to support pricing and marketing strategies. -Collaborate with third-party agents when required. -Identify and report any defects or maintenance issues to the Property Management team. -Work closely with the Tenancy Progression team to ensure applications are processed efficiently. -Conduct tenant check-ins and address queries throughout the tenancy process. -Report lettings performance to the Lettings Manager.

Requirements

• residential lettings
• problem solving
• team player
• highly organised
• customer service
• autonomous

What You Bring

Highly organised with the ability to manage multiple priorities effectively. Collaborative team player with the ability to inspire and motivate colleagues. Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Strong problem-solving skills and the ability to resolve issues efficiently. Confident working autonomously, making informed decisions, and initiating action in line with processes. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Exceptional customer service and strong verbal and written communication skills. -Highly organised with the ability to manage multiple priorities effectively. -Collaborative team player with the ability to inspire and motivate colleagues. -Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. -Strong problem-solving skills and the ability to resolve issues efficiently. -Confident working autonomously, making informed decisions, and initiating action in line with processes. -High level of confidentiality and integrity. -Professional in presenting and interpreting information accurately. -Exceptional customer service and strong verbal and written communication skills.

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Benefits

Ambition to grow within a fast-scaling organisation with opportunities for career progression. -Ambition to grow within a fast-scaling organisation with opportunities for career progression.

About Deverellsmith

-From its London roots, it has grown into a global force, extending its reach across the UK, Europe, the US and the Middle East. -The company expanded its offering with the acquisition of flexible working platform Daisy Chain, integrating technology into recruitment. -It operates both its core recruitment arm and Hintel—an outsourced talent consultancy focused on the property sector. -Known for high‑profile placements, it works with small agencies up to major developers, estate agents, lenders and operators. -Specialisms range across residential, commercial, development, investment, land & planning, debt & equity, mortgages and more. -It delivers data‑driven recruitment strategies, including salary guides and market reports, tailored to Build‑to‑Rent and other sectors. -Growth highlights include launching a national UK estate agency service and opening a Middle East office under the Hintel brand.

Sector Specialisms