Assistant Parts Manager - St. Louis, MO

Overview

Assist parts manager in leading high‑volume crane parts operations, inventory, and customer service.

Key Responsibilities

• inventory management
• vendor tracking
• order fulfillment
• cycle counts
• safety compliance
• parts sourcing

Tasks

-Coordinate closely with Service, Field, and Rental teams to stage job kits and field-stock replenishment. -Stay current on service bulletins, supersessions, and catalog updates for major crane brands. -Track vendor performance (fill rate, quality, lead time) and recommend preferred-source strategies. -Monitor inbound/outbound freight, hazmat compliance, and shipping accuracy (labels, packing lists, BOLs). -Enforce safety, 5S, and OSHA/hazmat handling standards; ensure secure storage of high-value inventory. -Serve as an escalation point for complex orders, emergency breakdowns, and backorder recovery plans. -Lead the front counter and will-call operations; coach parts counter reps on OEM lookups, diagrams, and proper cross-referencing. -Quote, source, and fulfill parts for cranes, boom trucks, hoists, rigging, hydraulics, engines, and electrical systems. -Execute daily cycle counts and root-cause variances; drive annual/quarterly physical inventories. -Manage purchase orders, core returns, RMAs, and warranty parts in accordance with OEM guidelines. -Uphold company policies and maintain a clean, organized, and audit-ready parts department. -Provide day-to-day direction to parts counter and warehouse personnel; assist with scheduling and training. -Build relationships with OEMs and distributors; negotiate pricing, terms, and expedites. -Maintain min/max levels, reorder points, and safety stock based on usage and lead times.

Requirements

• inventory control
• 3+ years
• customer service
• crane oems
• erp software
• leadership

What You Bring

-Demonstrated inventory control skills: cycle counts, root-cause analysis, and corrective actions. -3+ years parts experience in heavy equipment, cranes, construction, or related industrial equipment. -Strong customer service and communication skills—able to translate technical needs into accurate orders. -Familiarity with major crane OEMs and component suppliers (hydraulics, engines, electrics, wire rope, rigging). -Working knowledge of ERP/Inventory software (e.g., Infor, Epicor, NetSuite, SAP, QuickBooks Enterprise or similar). -Proficiency with parts lookup systems, OEM diagrams, and cross-referencing equivalents. -Prior leadership or lead-hand experience in a parts or warehouse environment.

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About Craneworks, Llc

-Founded in 2002, the company began as a regional crane sales and rental outfit and has since expanded into a multi-facility heavy‑equipment provider. -Serves projects worldwide, even supplying machinery on six continents. -Typical assignments include supplying boom trucks and all‑terrain cranes as well as providing full lift planning, rigging, and custom fabrication. -Specialists in serving energy, infrastructure, industrial, and oil & gas sectors with both standard and bespoke lifting solutions. -Uniquely, the firm is North America’s top dealer for several crane brands and is known for delivering specialized gear even to Antarctica.

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