Front Desk Concierge

Overview

Greets guests, handles calls, manages messages and assists residents with services.

Key Responsibilities

• mail distribution
• brochure collation
• contact lists
• meal tickets
• phone answering
• appointment scheduling

Tasks

-Organizes, distributes mail to residents, Executive Director and Department Heads. -Collates brochures for the marketing department. -Greets residents and visitors. Answers inquiries and gives directions. -Maintains adherence to all company personnel policies and established operating policies and procedures. -Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary. -Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. -Takes complete messages with pertinent information and communicates messages to the intended recipient. -Carries out telephone answering and reception duties as required. -Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc. -Maintains and keeps desk and entry area neat and organized.

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About Starling

-Founded with a vision to create sustainable and high-quality living spaces. -Focused on delivering design-driven projects that meet the evolving needs of modern communities. -Has worked on residential developments that prioritize both aesthetic appeal and functionality. -Specializes in integrating innovative design solutions to build homes that harmonize with their surroundings. -Has a track record of delivering complex residential projects on time and within budget. -Committed to high standards of craftsmanship and materials to ensure longevity and comfort. -Projects reflect a deep understanding of community and environmental dynamics.

Sector Specialisms