QA Officer (Township)

Overview

Perform QA reviews of work orders, inspect sites, ensure compliance with specs and report findings.

Key Responsibilities

• sample validation
• hcl reporting
• site inspection
• order extraction
• qa findings
• remedial review

Tasks

-Verify validity and compliance of submitted samples with contract documents. -Assist QA manager to take note of the S/POs/HOs who required attention in their areas of weakness -Checking of works order reports generated by the HCL system for compliance -Conduct site inspection with the respective property officers and verify works against specifications / measurements in the corresponding works order for accuracy, compliance and ensure no duplication of works -Provide clarification or additional information at the Closing Meeting to aid discussion or as response to a query -Carry out follow-up review of remedial actions taken by TCBUs -Extract listing of works orders from TCMS (HCL) and select samples for QA review -Document works done and discuss findings with QA Manager and ensure all items in the works order have been duly reviewed or otherwise explained -Input QA findings using Office 2016 -Confirm findings with the property officer and property manager

Requirements

• communication
• positive attitude
• diploma
• facilities management
• civil engineering
• building services

What You Bring

-Strong interpersonal, communication and writing skills -Positive attitude and ability to work independently and in a team -Diploma in Facilities Management, Civil Engineering or Real Estate or Mechanical Engineering or a related field -Candidate who possesses specific knowledge relating to building services, maintenance & repairs will have an advantage

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Benefits

-Fresh graduates are welcome to apply

About Em Services Pte Ltd

-Founded in 1988 as a JV between HDB and Keppel Land, EM Services began its journey managing public housing estates. -Over the decades it expanded into a leading township manager, handling hundreds of thousands of residential, retail, market stalls, and parking lots. -Its integrated services span property management, engineering works (lifts, M&E, playgrounds), contracts & project management, real estate solutions, and student accommodation. -Major contracts include large-scale estate maintenance, cyclical upgrades, township-wide improvement works, and smart-ECO community projects. -Its engineering arm delivers critical mechanical, electrical, and lift services, while its real estate unit oversees leasing, sales, and student housing across residential and industrial properties. -It runs a 24/7 ISO-certified call centre to support estate operations, blending on-site services with tech-enabled responsiveness. -It holds significant recognition—e.g., multiple “Singapore’s Best Employers” listings—and continues to pioneer community-centric infrastructure, like tensile pavilion projects in public parks.

Sector Specialisms