Program Coordinator, Signage

Description

• Coordinate and collaborate with a wide variety of CPG, IFM, S&O and other client-side stakeholders in the delivery of signage projects
• Support the management of signage vendors including tracking of errors, KPI review, and QBRs while elaborating excel databases and benchmarks
• Act as back up for Signage Team members when travelling or on leave while navigating financial systems and creating reports as needed.
• Monitor and respond to incoming customer tickets, categorizing and prioritizing them for efficient resolution while completing admin tasks related to signage requests
• Support Signage team in all signage related topics including processes, standards, best practices, tracking metrics, data sourcing, and dashboards
• Support Signage Program Manager in keeping up to date the Signage Brand Books and respective order forms while creating and maintaining program documentation
• Support delivery of one-time regional and global signage related initiatives while facilitating cross-discipline signage related communications and trainings

Requirements

• Understanding of vendor management processes including KPI tracking and quality review procedures
• Experience supporting regional and global initiative delivery with training facilitation capabilities.
• Proficiency in Excel for database creation and benchmarking with ability to navigate financial systems
• Minimum 1 year of experience preferably in multi-cultural corporate environment with understanding of signage coordination processes
• Experience in signage program coordination or similar brand management roles
• Familiarity with signage vendor management and quality assurance processes
• Strong organizational skills with ability to prioritize tasks and manage multiple signage projects simultaneously
• Background working with E-commerce industry clients or fast-growing technology companies
• Ability to create and maintain program documentation including SOPs, reports, and training materials.
• Knowledge of APAC regional signage standards and compliance requirements
• Experience with administrative tasks coordination and customer ticket management systems
• High Level of English with great communication and presentation skills for effective stakeholder engagement
• Experience coordinating with cross-functional teams including CPG, IFM, and S&O stakeholders

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance