Workplace Facility Manager

Description

• Develop and execute an asset maintenance strategy that optimizes the useful life of building systems and equipment, aligns with client goals, and ensures reliable, cost-effective performance.
• Conduct site inspections and implement corrective actions to address non-compliance or service gaps.
• Manage office services including mailroom, reprographics, print services, and workplace concierge functions.
• Partner with Property Managers and Landlords to ensure timely delivery of maintenance programs and facility upgrades.
• Develop and manage site operating budgets in collaboration with leadership.
• Enforce adherence to Environment, Health & Safety (EHS) standards and Emergency Preparedness plans.
• Champion a high-quality employee experience through workspace design, comfort, services, and hospitality.
• Maintain effective two-way communication between clients, employees, and leadership.
• Support space planning, move management, furniture reconfigurations, and office buildouts.
• Collaborate with clients and cross-functional teams on events, sustainability programs, and wellness initiatives.
• Ensure project timelines, budgets, and milestones are met while minimizing business disruption.
• Coordinate with internal teams and external stakeholders (Landlords, PMs, vendors) on capital and tenant improvement projects.
• Validate invoices, track expenditures, and ensure purchase orders align with budget forecasts.
• Support Business Continuity efforts and collaborate with security teams as needed.
• Supervise on-site staff, assigning responsibilities and monitoring performance goals.
• Lead vendor sourcing, negotiation, and performance management to ensure SLAs and KPIs are met.
• Oversee daily operations of the facility, including preventative and corrective maintenance through the CMMS.
• Encourage professional development through coaching, training, and regular feedback.
• Ensure all facility and workplace services are delivered in alignment with contract scope and budget; provide regular reporting to demonstrate performance, service levels, and value to the client
• Serve as the on-site point of contact for audits, inspections, and compliance assessments.
• Foster strong communication and relationships with employees, clients, and building stakeholders.
• Ensure all staff and contractors are trained and compliant with corporate safety policies.
• Manage facilities staff and ensure continuous service to building(s).

Requirements

• Experience managing multi-site or high-profile corporate locations.
• Minimum 5 years of experience in facilities, property, or workplace management, preferably in a corporate environment.
• Bachelor’s degree or equivalent experience required; Professional certification (e.g., CFM, FMP) preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• After-hours availability required for emergencies or special projects.
• Familiarity with sustainability programs and LEED/Green Building practices.
• Strong interpersonal and communication skills with a client-focused mindset.
• Experience in project management, vendor negotiations, and budgeting.
• IFMA or other relevant facilities management certification.
• Demonstrated knowledge of building systems (HVAC, Electrical, Plumbing) and CMMS platforms.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance