Accounts Receivable Specialist

Overview

Manage full-cycle accounts receivable, improve AR metrics, and resolve payment issues.

Key Responsibilities

• issue resolution
• customer satisfaction
• ar aging
• portfolio management
• adhoc reporting
• escalation

Tasks

-Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team -Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication -Accountable for improving AR performance though concise AR Aging metrics -Balance portfolio performance with supporting occasional projects and Adhoc reporting requests -Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organization and AR Management for support.

Requirements

• bachelor's degree
• excel
• oracle collections
• financial services
• collections
• detail-oriented

What You Bring

-1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment -Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing -Evidence of strong academic performance in college -Bachelor's degree required  from an accredited, not-for-profit University or College -Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame -Strong focus and attention to detail -Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups) -Excellent oral and written communication skills required -Experience collaborating and communicating with other internal business partners -Proven ability to actively resolve customer inquiries in a timely manager and high degree of customer service -Oracle Advanced Collections experience preferred -Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes -A track record of commitment to prior employers -Accounts Receivable Collections experience

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Benefits

-On-site fitness center and/or reimbursed fitness center membership costs (location dependent) -Tuition reimbursement -Virtual and in person mental health counseling services for individuals and family -Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks -Employee stock purchase plan -Life, legal, and supplementary insurance -Commuter and parking benefits -Paid time off -Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups -401(K) retirement plan with matching contributions -Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

About Costar Group

-Offers comprehensive data on properties, tenants, leases, and market conditions globally. -Known for its pioneering technology and research, delivers powerful insights to commercial real estate professionals. -Its旗舰平台, CoStar, provides unmatched property data, news, and analytics. -Platforms used by real estate professionals, from brokers to investors to property managers. -Expanded through strategic acquisitions, including the purchase of LoopNet and Apartments.com. -Data-driven insights help clients make informed investment and leasing decisions, shaping the global real estate market.

Sector Specialisms

Visa Sponsorship

-costar group does not provide visa sponsorship for this position.