Desert Design Carpet One Floor & Home banner

Retail Sales & Design Consultant

Desert Design Carpet One Floor & Home

The Role

Overview

Sell flooring and design services, provide customer service and prospect new clients

Key Responsibilities

  • flooring sales
  • customer service
  • order entry
  • product knowledge
  • showroom upkeep
  • design advice

Tasks

-Assist customers with flooring choices (explain features/benefits, etc.) -Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each -Execute targeted sales strategies -Use computer database to research the availability of merchandise and to process orders -Maintain showroom by keeping samples and displays neat, current, and clean -Sell flooring, window treatments, kitchen and bath design & more! -Help work through, and follow-up after, the completion of each job -Write sales orders -Provide outstanding customer service -Follow up in a timely and professional manner with all customers on requests and/or concerns -Build client relationships -Help customers with their choice through decorating and/or design advice -Answer questions from customers about flooring & remodeling -Greet customers on the sales floor, and determine their wants and needs

Requirements

  • retail sales
  • microsoft office
  • design
  • customer service
  • networking
  • organized

What You Bring

-Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community). -Network regularly, and work effectively, with other store employees -Retail sales experience strong preferred -Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems -A passion for, or experience with, decorating or design -Personally well-organized. -Some college is preferred, but not necessary -Able to provide outstanding customer service. -Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary) -Able to provide exceptional follow-up. -Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.

Benefits

-Open and flexible work availability, including weekends

The Company

About Desert Design Carpet One Floor & Home

-They serve multiple Nevada communities including Winnemucca, Elko and Carson City through several showrooms. -The company specializes in premium flooring categories: carpet, hardwood, luxury vinyl plank, laminate and tile, paired with in‑house design consultation and professional installation. -They offer a streamlined shopping experience with touchscreen stations, a room visualizer tool, and ‘Beautiful Guarantee’ free replacement if you're not satisfied. -Typical projects range from whole‑home residential remodels to commercial installations, focusing on tailored aesthetics and durable materials. -A standout is their design‑led retail model: combining flooring product selection, custom area rug options, and interior design services into one destination.

Sector Specialisms

Residential

Commercial