Technical Author Engineer- 18 month FTC

Overview

Create and manage technical documentation for fire safety products.

Key Responsibilities

• content review
• audience analysis
• info architecture
• repository management
• media development
• customer support

Tasks

-Assess content for clarity, consistency, and conciseness to ensure it is mistake-free, easy to follow, and up-to-date. -Conduct target audience analysis to determine the type of technical document required and the most suitable medium for hosting. -Revise, review, or modify documents prepared by others and maintain existing documentation. -Research, create, and maintain information architecture templates that adhere to organizational and legal standards, ensuring easy data migration. -Work with development and support leads to identify documentation repositories, revise and edit content, and determine optimal solutions for data compilation and centralized storage. -Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation. -Support customers with after-sales solutions by writing documents and guides that explain how to use products and services. -Research products for evaluation, planning, development, and creation of all technical materials across multiple media formats. -Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. -Research, outline, write, and edit content, collaborating with various departments to understand project requirements.

Requirements

• sdlc
• ul864+217
• en-54
• bachelor's
• istc
• technical writer

What You Bring

-Excellent organizational skills; capable of multitasking and solving problems -Good knowledge of computers and relevant software packages -Solid understanding of SDLC (Systems Development Lifecycle) -Ability to work well in a team environment and independently plan and execute work initiatives -Strong organizational, planning, and project management abilities -Ability to demonstrate strong understanding of UL864+217 and EN-54 (minimum requirement) -Bachelor’s degree (or equivalent) in Engineering, Communications, or a relevant technical field -Affiliation with ISTC or equivalent preferred -Knowledge of life safety systems required -Consistent ethical mindset -Strong interpersonal and influencing skills; ability to coordinate effectively -At least 2 years of proven experience as an effective technical writer within an engineering field -Analytical thinking and problem-solving skills

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Benefits

-Competitive compensation and benefits package -We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen -Great company benefits including -Challenging projects in dynamic collaborative team -We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

About Eaton

-global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power. -products and services span across industrial, commercial, residential, and infrastructure markets. -innovative solutions in energy storage, electrical distribution, and industrial automation. -instrumental in advancing technologies for utilities, transportation, and energy management. -recent standout projects include large-scale energy management systems for smart cities and utilities. -systems are crucial for sectors ranging from renewable energy to water resources management. -history of growth through acquisitions, continuously expanding global footprint and product offerings.

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